What are the responsibilities and job description for the Bartender - Palm Springs Airport position at Paradies Lagardère | Palm Springs Airport?
The Bartender is responsible for delivering exceptional customer service by preparing the highest quality beverages, and providing timely, accurate, and friendly service for each guest. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.
In joining our team, you commit to supporting this mission by demonstrating our service standards at all times and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.
DUTIES AND RESPONSIBILITIES
All Paradies Lagardère positions, including the Bartender, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.
The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.
- Must have a passion for the guest!
- Must say “Yes”, “Please”, and “Thank You”!
- Must smile often!
- Exceed First Class Service standards and behavior with guests, business partners, and peers.
- Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip
- resistant shoes.
- Warmly greets and acknowledge guests and takes drink and food order; provides information about menu items
- and looks for an opportunity for additional sales.
- Create a lasting first and last impression.
- Engages with guests in a friendly and professional manner.
- Check identification of guests to verify they are of legal drinking age.
- Prepare and serve a wide variety of craft cocktail, beer and wines, and food. Must have a thorough knowledge of menu offerings.
- Eye for detail, properly using drink mixing tools and techniques.
- Prepares the correct garnishes and fruit for cocktails.
- Accurately processes transactions through the point-of-sale system ensuring cash, credit, and debit transactions
- are recorded accurately.
- Responds appropriately to customer concerns.
- Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
- Ensures a clean, sanitized, and well-stocked bar.
- Stocks and cleans glassware through the operation and maintenance of the glass washer and sanitizer.
- Performs opening and closing side work, as directed.
- Must go above and beyond for guests and other team members.
- Enthusiastically supports decisions once they have been made by management.
- Ability to take direction and collaborate in a team environment.
- Follows health, safety, and sanitation guidelines.
- Inventories all beverages and operation supplies, orders replacement items as needed.
- Build guest loyalty and enhance selling skills using available training materials.
- Maintain a clean organized work environment that is free of safety hazards which may include sweeping and
- mopping.
- Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety.
- Other duties as assigned.