What are the responsibilities and job description for the Operations Manager position at Paradigm Oral Health?
Role and Responsibilities
As the Operations Manager, you will play a pivotal role in overseeing the operational efficiency, growth, and success of multiple oral surgery practices within a designated region. This position requires strong leadership skills, strategic thinking, and a passion for delivering exceptional patient care. This position works with the SVP of Patient Focused Operations to oversee the operational performance of each Practice in their region.
- Lead and manage the day-to-day operations of multiple oral surgery practices within the assigned region.
- Develop and implement operational policies, procedures, and protocols to ensure consistency and efficiency across all practices.
- Monitor key performance indicators (KPIs) and metrics to assess practice performance and identify areas for improvement.
- Provide guidance and support to practice managers and staff to optimize workflow, patient satisfaction, and overall productivity.
- Work closely with finance and accounting teams to develop annual budgets, forecasts, and financial goals for each practice.
- Monitor financial performance, including revenue, expenses, and profitability, and take proactive measures to address any variances.
- Identify opportunities for revenue growth, cost reduction, and operational optimization to maximize profitability while maintaining high-quality patient care standards.
- Collaborate with senior leadership to develop and execute strategic plans for business growth and expansion within the region.
- Conduct market analysis and identify new opportunities for practice acquisition, partnership, or market penetration.
- Develop and implement marketing strategies to enhance brand awareness, attract new patients, and drive patient referrals to the practices.
- Ensure compliance with all regulatory requirements, industry standards, and best practices governing oral surgery practices.
- Stay abreast of changes in healthcare regulations, insurance policies, and legal requirements, and implement necessary updates and training to ensure compliance.
- Recruit, hire, train, and develop top talent for key leadership and clinical positions within the region.
- Provide ongoing coaching, mentorship, and professional development opportunities to practice managers and staff to foster a culture of excellence and continuous improvement.
- Conduct performance evaluations and provide feedback to drive individual and team growth and development.
Performs other related duties as required
Education and Experience
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