Human Resources Generalist

Job Overview:

Parker Towing Co, Inc., founded in 1940, is a leading barge line operator in the United States. We are seeking a highly organized and detail-oriented HR Generalist with a strong focus on benefits administration. This role is responsible for managing and supporting the company’s employee benefits programs, ensuring compliance with all applicable regulations, and providing excellent customer service to employees regarding their benefits inquiries. The ideal candidate will have a solid understanding of benefits programs, including health insurance, retirement plans, and other employee perks, while also supporting general HR functions.

Key Responsibilities:

• Benefits Administration: Oversee the day-to-day management of employee benefits programs, including self-insured health plans, dental, vision, life insurance, retirement plans (401(k)), and other benefits offerings.
• Open Enrollment: Manage the annual benefits of the open enrollment process, including communication, enrollment support, and documentation management.
• Employee Inquiries: Serve as the primary point of contact for employees regarding benefits questions, help to resolve issues, provide guidance, and ensure employees are informed about available benefits.
• Benefits Compliance: Ensure all benefits programs comply with federal, state, and local regulations (e.g., ACA, ERISA, COBRA, HIPAA), and assist with reporting and documentation as required.
• Vendor Management: Liaise with benefits vendors and providers to maintain effective relationships and ensure services are delivered as agreed. Monitor and evaluate vendor performance, including those supporting self-insured plans.
• Benefits Data Management: Maintain accurate records of employee benefit elections, life events, and changes. Regularly update and audit benefits-related data in HRIS and other systems.
• Reporting & Analysis: Prepare and submit benefits-related reports for management, including utilization trends, cost analysis, and other ad hoc reports.
• New Hire Onboarding: Assist with the benefits orientation for new hires, explaining benefit offerings and helping with the enrollment process.
• Employee Education: Develop and distribute materials to educate employees about available benefits, including benefit summaries, FAQs, and detailed plan descriptions.
• Other HR Support: Assist in general HR functions as needed, such as recruitment, employee relations, performance management, and policy administration.

Qualifications:

• Bachelor’s degree in HR, Business Administration, or related field (preferred).
• 3 years of experience in Human Resources, with a strong focus on benefits administration.
• Solid knowledge of employee benefits programs, including self-insured health plans, retirement plans, leave management, and wellness initiatives.
• Familiarity with benefits compliance requirements, including ACA, ERISA, COBRA, and HIPAA.
• Proficiency in HRIS and benefits management software. Greenshades is a plus.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to maintain confidentiality and handle sensitive information.
• Strong customer service orientation and problem-solving skills.
• SHRM-CP or PHR certification is a plus.

Working Conditions:

• Full-time position with standard business hours.