Safety and Security Supervisor

Work where you play!
Join our team at Parks Tacoma to put your skills to use serving your community and making Tacoma a vibrant, healthy, and welcoming place to live.
 
Who We Are
Parks Tacoma is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Tacoma Parks’ mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70 parks, 80 miles of trails, 1,000 acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun.
 
Why You’ll Love it Here
Come work where you play! You will contribute to the overall vitality and well-being of your community when you work for Parks Tacoma, and you’ll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Parks Tacoma are the key to its success, and you just might be the next great addition to our team. You’ll receive a competitive wage, along with an attractive benefits package, including medical, dental, retirement, vacation, holidays, and much more. On top of that, you’ll wake each day knowing that you’re helping make Tacoma a great place to call home.

Position Information
Under the direction of the assigned Manager, the Safety and Security Supervisor is responsible for administering the Parks and Recreation Safety and Security policies and procedures. This includes supervision of the Park Guide Program, serving as the primary liaison between Parks and Recreation and our contracted safety and security services, and developing and maintaining established policies and procedures are ensuring they are implemented, documented, and evaluated. 
 
In the performance of their respective tasks and duties all employees are expected to:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Observe applicable safety requirements, use safety equipment provided, implement appropriate safety practices at all times and report immediately any unsafe working conditions or hazards.

• Supervise and evaluate the performance of assigned staff through effective utilization of the Employee Performance Evaluation Program; provide a culture which encourages employee development and practices effective leadership by empowering staff to make their own decisions;  recruit, interview and select employees and recommend transfers, reassignment, termination, and disciplinary actions; plan, coordinate and arrange for appropriate employee training programs to provide for opportunity for advancement and to acquire necessary skills.

• With input from the Visitor Engagement Manager and department leadership, recommend department policy and develop and implement department policy and public safety campaigns. Collaborate with district staff on district-wide policy development and implementation.

• Develop, plan, coordinate, administer and maintain operational procedures for all existing and new safety and security related policies in the department.
• Develop, plan, coordinate and administer training for staff to implement safety and security procedures.
• Develop, maintain, and document district-wide safety drill calendar in collaboration with ZEED and BAP.
• Support site and facility supervisors in coordination of planning and execution of annual safety drills.  
• Lead and oversee the planning and execution of health and safety trainings for Parks and Recreation staff; ensure and document that Parks and Recreation staff receive necessary health and safety training, including documentation and collecting staff feedback for process improvement.
• Represent Parks and Recreation in cross agency safety activities.
• Manage gate closure schedule development and execution. 
• Serve as the primary contact for department-wide surveillance review requests.
• Manage day to day relationship with any department contracted safety and security related vendors. 
• Assist the Visitor Engagement Manager in contracting  and implementation of any new safety and security related vendors to support Parks and Recreation operations. 
• Ensure staff programming development is in alignment with district standards and within the programming scope of the unit. 
• Coordinate the Parks and Recreation Emergency Duty Officer program, including training and scheduling.
• Other Duties as assigned

Education & Experience:

• Three years increasingly responsible experience in security and/or safety operations required.
• Three years of experience in a supervisory capacity required.
• Bachelor's degree in parks administration, emergency management, security management, safety management or related field required. An additional 4 years of related experience can substitute for the degree requirement.
• Relevant working experience in a Parks and Recreation agency preferred.
• 
  

License & Other Requirements:

• Valid Washington State driver's license with acceptable driving record required.
• Must have or be able to attain a valid First Aid, CPR (adult and child) and AED certification.
• Attain CPR/AED Instructor Certification within one year of hire date.

ENVIRONMENT:

• Combination of office environment with high level of offsite meetings engaging with community and staff throughout Metro Parks.
• Extensive contact with the public and partner organizations.
• Driving a vehicle to conduct work.

 PHYSICAL ABILITIES:

• Sight to read and develop written and visual materials; monitor personnel and assigned operations and activities.
• Hearing and speaking to exchange information and make presentations.
• Dexterity of hands and fingers to operate a computer keyboard and standard office equipment.
• Safe operations of a motor vehicle.

  HAZARDS:

• Possible contact with dissatisfied or abusive individuals.

KNOWLEDGE OF:

• Staff supervision and professional development
• Planning, organization, and direction of assigned activities.
• Project management and internal control concepts and practices.
• Current safety and security best practices, needs, interests, trends, and facilities.
• Governmental structures and their interrelationships, responsibilities, functions and limitations.
• Fiscal management, including budget preparation and cost control methods.
• Principles and practices of administration, supervision and training.
• Knowledge of characteristics of controversial situations, how to recognize them and guide staff through controversy
• Applicable laws, codes, regulations, policies and procedures.
• Knowledge of FEMA Incident Command Structure principles

 
  ABILITY TO:

• Plan, organize and direct a variety of programs, projects and activities of assigned divisions.
• Prepare and administer assigned budgets; allocate limited resources in a cost effective manner.
• Measure effectiveness of service programs in meeting organizational objectives.
• Influence and persuade others through a variety of effective techniques.
• Formulate policies, procedures, rules, and regulations.
• Lead, mentor and guide others to appreciate, understand and promote diversity.
• Create a positive, constructive relationship with staff and the general public.
• Work cooperatively and successfully with other recreational providers, community groups, and regional and state organizations.
• Communicate clearly verbally and in writing.
• Assess and evaluate situations effectively.
• Exert optimal effort in successfully completing tasks.
• Ability to evaluate problems and effectively solve them in a timely manner. Respond to concerns with empathy and inclusivity. Respond appropriately to conflict.
• Identify and suggest changes that promote positive impacts with a lens for diversity and inclusion
• Work independently and as part of a team within diverse teams and environments while treating everyone with respect.
• Communicate complex information in a way that is understandable and engaging to broad audiences, comfortable speaking to groups in a variety of settings.
• Perform emergency first aid and CPR as needed and according to established guidelines.

PARKS TACOMA IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, political affiliation, disability or any other merit factor. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.

Parks Tacoma employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

Parks Tacoma is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resources at hr@tacomaparks.com.

Employment is subject to a national background check.

This position is an at-will position with no written or implied contractual agreement.

Salary : $91,285 - $124,969