What are the responsibilities and job description for the IT Field Services Supervisor position at Particle Communications?
Company Overview
Particle Communications is a leading provider of network infrastructure, telecommunications, and fiber optic solutions across Texas and New Mexico. We are looking for IT Field Supervisors in Eunice, NM; San Angelo, TX; and New Braunfels, TX to oversee field operations, ensuring quality service and project execution.
Summary
We are seeking a IT Field Supervisor to join our dynamic team. In this role, you will oversee field operations, ensuring the successful implementation of our cabling, voice and data integration projects. Your leadership will be crucial in maintaining high standards of service delivery and operational efficiency.
Responsibilities
- Supervise, coordinate, and support IT field technicians and subcontractors.
- Oversee fiber optic, structured cabling, and networking installations across customer sites.
- Conduct site visits and quality control inspections to ensure project standards and compliance.
- Troubleshoot and resolve escalated technical issues related to IT infrastructure.
- Maintain project timelines, budgets, and resource allocation.
- Work closely with clients, vendors, and internal teams to meet service and project objectives.
- Ensure all fieldwork complies with safety regulations and company policies.
- Train and mentor field technicians to improve skill levels and efficiency.
- Manage inventory and coordinate equipment logistics.
- Document work progress, incidents, and issue reports to management.
Requirements
- 5 years of experience in IT field services, telecommunications, fiber optics, or structured cabling.
- 2 years of experience in a supervisory or leadership role.
- Strong knowledge of low-voltage installations, network infrastructure, and IT systems.
- Experience with fiber optic splicing, terminations, and troubleshooting is a plus.
- Ability to read and interpret blueprints, schematics, and project plans.
- Proficiency in Microsoft Office Suite and project management tools.
- Strong leadership, problem-solving, and communication skills.
- Valid driver’s license and ability to travel between sites.
- Industry certifications (e.g., BICSI, CompTIA Network , CCNA) are preferred.
If you're ready to take your career to the next level in a fast-paced environment, we invite you to apply for the Field Supervisor position at Particle Communications. Join us in shaping the future of telecommunications!
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
- Overtime
Work Location: In person
Salary : $25 - $27
