Client Care Coordinator

Position Summary:

Momba Home Care is seeking a Client Care Coordinator to conduct client assessments and supervisory visits, ensuring quality care and compliance with regulatory requirements. This role requires frequent travel to clients' homes, accurate and timely documentation in the Alayacare platform, and adherence to professional and ethical standards, including HIPAA compliance.

Key Responsibilities:

• Conduct Initial Client Assessments to evaluate care needs, develop service plans, and establish care expectations.
• Perform 5-day, 30-day, and 90-day supervisory visits to monitor caregiver performance, ensure client satisfaction, and update care plans as needed.
• Maintain accurate, timely, and thorough documentation in the Alayacare system, ensuring compliance with all regulatory and company policies.
• Provide ongoing oversight of caregiver performance, offering support, guidance, and corrective action when necessary.
• Ensure that all services align with ALTCS and Momba Home Care’s standards of excellence.
• Uphold HIPAA and client confidentiality in all interactions, documentation, and communication.
• Maintain professional boundaries with clients and caregivers while fostering a compassionate and respectful environment.
• Serve as a liaison between clients, caregivers, and management to address service concerns or changes in care needs.
• Participate in staff training and compliance meetings as needed.
• Travel to client homes across the designated service area, ensuring punctual and professional visits.
  
  
  

Qualifications & Requirements:

• Minimum of 2 years of caregiver experience required.
• Licensed Nurse (LPN/RN) or Certified Care Manager preferred but not required.
• Direct Care Worker Trainer and CPR Trainer certifications preferred but not required.
• Experience in home care, healthcare coordination, or case management preferred.
• Strong attention to detail and ability to maintain meticulous records.
• Proficiency in using Alayacare or other home health documentation platforms.
• Excellent communication and interpersonal skills to interact with clients, families, and caregivers.
• Strong understanding of HIPAA regulations and professional boundaries.
• Valid driver’s license and reliable transportation required.
• Must have or be able to obtain an Arizona Fingerprint Clearance Card.
• Frequent driving to and from client homes.
• Ability to sit, stand, and move between locations for extended periods.
• Use of a mobile device or tablet for documentation and communication.
  
  
  

The above list reflects the essential functions and other job functions considered necessary for the position identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of all responsibilities and job duties.