Administrative Assistant/Receptionist

Immediate Hiring for a Fully In-Person Position—We are looking for a candidate who currently lives in Fort Collins or the immediate surrounding area.

Full-time position: Monday, Tuesday, Wednesday, and Friday (4 -10’s) from 7:00 AM – 5:30 PM.

HOURS: Full-Time STATUS: Non-Exempt

Position Overview:

The Administrative assistant is the first line for customer service, scheduling, and administration of all matters related to our client's needs. This individual performs various administrative duties at one of our nine offices in Colorado. They must be organized and professional in appearance, have good phone skills, be a team player, and provide excellent customer service. A demonstrated work ethic and reliable transportation are required.

Responsibilities/Duties:

· Provides quality customer service and answers all calls and voicemails to support clients. Uses phone script to ensure accurate information is provided and received from the client.

· Ensures clients are scheduled accordingly, and appropriate records are pulled and attached as necessary while maintaining HIPAA compliance.

· Maintains office, including inventory, organization, office supplies, and appearance.

· Assists nurses and physicians.

· Checks mail and distributes accordingly.

· Processes payments, make deposits, and end-of-day batch reports, ensuring accurate reconciliation.

· Processes shipments and accurately enters them into inventory.

· Ensures outgoing shipments are picked up promptly, monitoring shipments to ensure they are received within the allowable time frame.

· Support the Director of Operations in informing her of office irregularities, concerns, or maintenance issues that must be resolved.

Experience and Requirements:

• 1-3 years’ experience of front desk experience in an office setting (required)
• 1-3 years’ experience in an administrative support and customer service role(required)
• Proficiency in all Microsoft Office products (MS Excel and MS Outlook, in particular)
• Excellent written and verbal communication skills.
• Must maintain confidentiality and professionalism when working with clients due to sensitive information such as demographics, health, financial information (credit cards), etc.
• Must be an advisor to customers with accurate information and demonstrate outstanding critical thinking skills and independence in decision-making.
• Strong coordination capabilities; capable of effectively prioritizing and multitasking.
• High aptitude for problem-solving.
• Demonstrated ability to learn, collaborate, and quickly adapt to new tools and processes.
• Must be detail-oriented, well-organized, and responsible for performing tasks, including working with systems, processes, and differing personalities.

Physical Requirements:
Ten hours per day: speaking on the telephone, entering and retrieving data from the computer, ability to lift a minimum of 25 pounds, sit, and stand.

Job Type: Part Time

Pay: $19.00 - $22.00 per hour

Schedule:

• Monday, Tuesday, Wednesday, and Friday
• 7:00 AM to 5:30 PM

Ability to commute/relocate:

• Fort Collins, CO: Reliably commute or planning to relocate before starting work (Required)
• Applicant understands the importance of being dependable and reliable, showing up to work on time, and being ready.

Experience:

• Customer service: 5 years (Preferred)
• Microsoft Office: 3 years (Preferred)
• Front desk: 2 years (Preferred)
• Medical receptionist: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• No weekends

Experience:

• Customer service: 5 years (Preferred)
• Medical receptionist: 1 year (Preferred)
• Multi-line phone systems: 1 year (Preferred)
• Front desk administrative: 1 year (Required)

Ability to Commute:

• Fort Collins, CO (Required)

Ability to Relocate:

• Fort Collins, CO: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $22