What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Pattern Promotions?
Join Our Team at Pattern Promotions -Entry Level Customer Service Assistant
About Us: In a rapidly changing world, innovation and creativity are essential. At Pattern Promotions, we encourage our team to think outside the box, challenge the status quo, and develop fresh ideas. We believe that diversity of perspectives drives innovation and are committed to staying at the forefront of the latest trends and technologies.
Position: Entry Level Customer Service Assistant
Location: Austin, TX
Schedule: Weekends Off
Salary: $750 - $950 per week
Job Description: We are seeking a dedicated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This is an excellent opportunity for individuals eager to start their careers in customer service and enhance their skills in a supportive environment. As the face of our company, you will play a vital role in ensuring customer satisfaction and promoting a positive image of our brand. In this position, you will interact with customers via various channels including phone, email, and in-person, assisting them with inquiries, resolving issues, and providing product information
Responsibilities:
- Assist customers with inquiries and provide accurate product information.
- Handle customer complaints and work towards effective resolutions.
- Process orders and manage transactions efficiently.
- Maintain a high level of professionalism and courtesy in all interactions.
- Update customer accounts and maintain accurate records.
- Collaborate with team members to support daily operations and improve service delivery.
Qualifications:
- High school diploma or equivalent; additional education in customer service is a plus.
- Strong verbal and written communication skills.
- Proficiency in basic computer applications and customer relationship management software.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Excellent problem-solving skills and attention to detail.
- Demonstrated ability to work collaboratively in a team setting.
Benefits:
- Weekends off to ensure a balanced work-life schedule.
- Competitive weekly salary ranging from $750 - $950.
- Excellent growth opportunities within our company.
- Collaborative work environment that values innovation and fresh ideas.
- Opportunities for professional development and skill enhancement.
If you are ready to take the next step in your career and contribute to a forward-thinking company, we invite you to apply! Join Pattern Promotions and become an integral part of our team.
Salary : $750 - $950
