Sales Manager HVAC and Plumbing

Patterson has built a trusted reputation for reliable pump installations worldwide - whether satisfying urban water or waste demands, harnessing and controlling ravaging floods, reclaiming arid deserts, taming rampaging and devastating fires, or protecting the planet's ecological balance, our pumps are trusted.

Around the globe, wherever liquid moves, in large volume or high pressure, you will find Patterson heavy-duty pumps and packaged systems. The world looks to Patterson to enhance safety and comfort in HVAC and fire suppression technology, exceeding pumping demands in water supply, irrigation, flood prevention, and wastewater treatment, make industrial solutions into liquid transfers, and fulfill heating or cooling needs to each of our clients.

POSITION SUMMARY

This position provides direct support and contact in the sales and service of existing and prospective customers to ensure that the department is able to meet its growth targets. This position is responsible for maximizing sales revenue through a network of outside sales representatives.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Contact regular and prospective representatives to demonstrate products, explain product features, and solicit orders.
• Recommend products to representatives, based on customers' needs and interests.
• Answer representative / customers' questions about products, prices, availability, product uses, and credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Prepare estimates, and bids that meet specific customer needs.
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
• Train representatives to operate programs provided.
• Prepare order forms.
• Arrange and direct delivery and installation of products and equipment.
• Responsible for identifying and closing business opportunities for assigned territory, and fully executing against revenue and margin targets for the product line.
• Represent Patterson Pump Company in a positive and professional manner.
• Work with all Sales Managers and Product Sales Representatives to satisfy customer and achieve company goals.
• Identify areas of improvement in the company and assist in creating and implementing solutions.
• Complete and maintain accurate sales forecasts, data gathering and reports. Participate in sales and productivity meetings.
• Provide the point of customer contact for inquiries such as pricing, sales, quotation, product information, shipments, distributor search information and orders.
• Prepare cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.
• Ensure delivery of excellent customer service through timely and accurate processing of orders, communication, and coordination with other departments to resolve inquiries.
• Process orders and quotations with accuracy and attention to detail.
• Participate in and conduct seminars and tradeshows.
• Actively pursue and close new business opportunities, working closely with sales representatives to ensure geography based objectives are met.
• Utilize consultative, solution based selling techniques to identify customer problems and develop compelling proposals. Collaborate with distributors to expand the reach of our products and services.
• This position requires exceptional organizational skills and time management techniques, negotiation skills, attention to detail, strong problem solving skills, the ability to travel (visiting representatives, establishing representatives, conducting training, etc.), and a natural ability to engage in and develop business relationships.
• Comply with established safety policies and procedures. Wear required Personal Protective Equipment as directed. Use appropriate tools designed for their specific job tasks. Provide feedback related to hazard assessments and / or accident investigations.
• Act in accordance with Patterson's Company policies (ex. Harassment, Equal Employment Opportunity, Ethics, Safety, etc.).
• Regular attendance at work is an essential function of the job.

POSITION QUALIFICATIONS

Ambition - The drive to achieve personal advancement.

Communication, Oral - Ability to communicate effectively with others at all levels of the organization.

Presentation Skills - Ability to effectively present information publicly.

Accuracy - Ability to perform work accurately and thoroughly.

Relationship Building - Ability to effectively build relationships with customers and co-workers.

Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

Technical Aptitude - Ability to comprehend complex technical topics and specialized information using technical drawings, schematics, and ladder diagrams.

Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.

Decision Making - Ability to make critical decisions while following company procedures.

Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.

Detail Oriented - Ability to pay attention to the minute details of a project or task.

Technical Aptitude - Ability to comprehend complex technical topics and specialized information.

Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Analytical Skills - Ability to use thinking and reasoning to solve a problem.

Communication, Oral - Ability to communicate effectively with others using the spoken word.

Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.

Resilient - Ability to recover from, or adjust to, misfortune or setbacks.

Judgment - The ability to formulate a sound decision using the available information.

Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.

Communication, Written - Ability to communicate in writing clearly and concisely.

Team Builder - Ability to convince a group of people to work toward a goal.

Customer Oriented - Ability to take care of the customers needs while following company procedures.

Competitiveness - Willingness to strive to get ahead or to finish projects.

Business Acumen - Ability to grasp and understand business concepts and issues.

Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

SKILLS & ABILITIES

Education : Associate's Degree (two year college or technical school) Required, Field of Study : Business Administration or equivalent

Bachelor's Degree (four year college or technical school) Preferred, Field of Study : Business Administration or related degree

Experience : 1 plus years of experience in pump manufacturing or sales

Computer Skills : Microsoft Office, Syteline, Share Point. High proficient in data entry and the configurator.

PHYSICAL DEMANDS

Physical Activities and Requirements of this Position

Ability to sit, manually manipulate, and reach outward for prolong periods of time.

Ability to walk, stand, reach above shoulder, climb, squat or kneel.

May exert up to 25 lbs. of force and lift 10-20 pounds occasionally.

WORK ENVIRONMENT

Office environment. At times, will be in the production shop environment. Will also be in various environments while traveling.

If interested in working for one of the leading U.S. pump manufacturing companieswith a stellar reputation for partnering with customers and delivering outstanding products, application knowledge and service appeals to you, we encourage you to explore this opportunity.

Patterson Pump Company is an Equal Opportunity Employer.