What are the responsibilities and job description for the Emergency Services Mitigation Field Supervisor position at Paul Davis Restoration of Greater MSP and the Northland?
Complete new job work orders and send to Internal Project Coordinator for scheduling
Manage labor / material budgets
o Plan out job sites to hit budgets
Contact Project Manager / Estimator & Manage Communication
Complete TPA / Insurance Company guidelines and documentation
Completes Photo Upload to Dropbox or validates completion with Technician Daily
Quality Assurance Complete walks as necessary
Obtain Certification of Completion and perform final walk through
o Complete applicable Xactimate Scopes and submit to Tech Specialist
Make initial contact and hold relationship with customer
Track equipment usage on jobs through RMS & MICA
Keep compliance tasks in RMS up to date
Get Work Authorization signed
Keep extra supply of materials in vans
Communicate with Project Coordinator on labor needs
Communicate with adjusters and TPA call centers
Complete punch list items (Less than 2 hours)
Train / Coach / Support Technicians
Ensure RMS is updated daily
Special Tasks Assigned by Operations Manager
High Detail Job Accountabilities :
Participates in marketing and business development as the need arises.
Participates in the collection process of payment from customers.
Complete special assignments as requested by Supervisor
Participates in emergency services when an All hands on deck scenario arises.
Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.
Hours :
A typical shift for this position is 7am 5pm, Monday Friday.
However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.
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