What are the responsibilities and job description for the Truck Dispatcher/Customer Service position at Payne Inc.?
Payne Trucking leads the industry in the provision of timely and efficient bulk and van hauling services. With over 50 years experience as a bulk and van carrier hauling raw materials and manufacturing products to our customers throughout the east coast, we offer a proven track record of service. We employ a skilled team of professionals who utilize the latest technologies in order to maintain our standing as an industry leader in the dump and van hauling business.
Responsibilities
- Scheduling drivers to make freight deliveries or collect shipments and packages.
- Communicating with customers about freight details, delivery or pickup times, and special handling request.
- Planning pre-determined routes and accommodating route changes as needed.
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
- Keeping track of transportation regulations and laws to ensure that truck drivers comply.
- Reviewing driver logs, including dispatched calls and arrival times.
- Monitoring truck repairs and maintenance schedules.
- Logging customer shipping schedules and complaints.
Skills
- High school diploma or GED.
- Bachelors or associate degree in transportation or logistics is a plus.
- Experience as a Dispatcher/Planner is a plus.
- Knowledge of applicable transportation regulations and laws is a plus.
- Excellent organizational, communication, and time management skills.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Fredericksburg, VA 22408 (Required)
Ability to Relocate:
- Fredericksburg, VA 22408: Relocate before starting work (Required)
Work Location: In person
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