What are the responsibilities and job description for the Message Point Developer position at PDDN Inc?
Job Details
We are looking for a Message Point Developer - Location: Clinton, NJ (Onsite) - Position Type 6 Months Contract Position.
Job Title: Message Point Developer
Employment Type: 6 Months Contract
Work location: New York Manhattan or Clinton , NJ (Onsite)
About the Role:
A software engineer specializing in the Messagepoint platform, responsible for designing, developing, and maintaining custom customer communication solutions using Messagepoint's features and APIs, including content personalization, workflow automation, and multi-channel delivery, to create efficient and compliant customer communications across various channels like email, print, and SMS.
Job Responsibilities:
- Development on Messagepoint platform: Utilize Messagepoint's tools and APIs to build/enahance complex communication templates, workflows, and data integrations to deliver personalized customer communications. Experience in Message Point Touchpoint Administration, Production Manager ( API Tokens, Manage / promote Applications and versions) and Connected architecture. Troubleshoot and resolve issues related to Messagepoint templates and workflows
- Content Management: Design and implement content structures within Messagepoint, managing dynamic content blocks, variables, and data mapping to ensure accurate and relevant communication delivery.
- Workflow Automation: Create automated workflows within the Messagepoint platform to streamline communication processes, including triggers, decision points, and approvals based on customer data and business rules. Data Integration: Integrate Messagepoint solutions with other enterprise systems (CRM, ERP, etc.) to pull relevant customer information and dynamically populate communication content. Experience with integrating Messagepoint into enterprise-level systems via APIs and web services
- Channel Management: Configure and manage communication channels like email, SMS, print, and web-based communications within the Messagepoint platform.
- Testing and Quality Assurance: Thoroughly test developed solutions to ensure functionality, data accuracy, and compliance with regulations.
- Deployment and Maintenance: Deploy new communication designs and updates to production environments and provide ongoing maintenance and support. Optimize template performance for large-scale deployments
Required Experience:
- Minimum 12 years of work development experience and atleast with3- 4 years of messagepoint platform experience
- Proficient in Messagepoint platform:
- Deep understanding of Messagepoint features, APIs, and architecture.
Programming Skills:
- Familiarity with scripting languages (e.g., JavaScript) may be required depending on specific Message point customization needs.
Data Management:
- Knowledge of data structures, data manipulation, and data mapping to integrate customer data with communications.