What are the responsibilities and job description for the Message Point Developer position at Trianz?
About the Role
A software engineer specializing in the Messagepoint platform, responsible for designing, developing, and maintaining custom customer communication solutions using Messagepoint's features and APIs, including content personalization, workflow automation, and multi-channel delivery, to create efficient and compliant customer communications across various channels like email, print, and SMS.
Job Responsibilities
- Development on Messagepoint platform :
- Utilize Messagepoint's tools and APIs to build / enahance complex communication templates, workflows, and data integrations to deliver personalized customer communications.
- Experience in Message Point Touchpoint Administration, Production Manager ( APITokens, Manage / promote Applications and versions) and Connected architecture.
- Troubleshoot and resolve issues related to Messagepoint templates and workflows
- Content Management :
- Design and implement content structures within Messagepoint, managing dynamic content blocks, variables, and data mapping to ensure accurate and relevant communication delivery.
- Workflow Automation :
- Create automated workflows within the Messagepoint platform to streamline communication processes, including triggers, decision points, and approvals based on customer data and business rules.
- Data Integration :
- Integrate Messagepoint solutions with other enterprise systems (CRM, ERP, to pull relevant customer information and dynamically populate communication content.
- Experience with integrating Messagepoint into enterprise-level systems via APIs and web services
- Channel Management :
- Configure and manage communication channels like email, SMS, print, and web-based communications within the Messagepoint platform.
- Testing and Quality Assurance :
- Thoroughly test developed solutions to ensure functionality, data accuracy, and compliance with regulations.
- Deployment and Maintenance :
- Deploy new communication designs and updates to production environments and provide ongoing maintenance and support.
- Optimize template performance for large-scale deployments
Mandatory Skills
Minimum 12 years of work development experience and atleastwith3- 4 years of messagepoint platform experience
Required Education
Required Experience
Travel Requirement (%)
Trianz is growing at a faster pace than the industry for the last five years. Read through some of the key industry recognitions we have received for our innovative execution and strategic client initiatives.
Equal Employment Opportunity
Trianz is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, special needs veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). We comply with all state and federal laws and regulations protecting employees and applicants against illegal discrimination, retaliation, and harassment. Our policy is available upon request. We consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Trianz participates in the E-Verify program in certain locations, as required by law. We are committed to providing reasonable accommodation for all qualified individuals with a disability or other reasons protected by applicable laws. If you require assistance or accommodation due to a disability or special needs to search for a job opening or apply, please email
