What are the responsibilities and job description for the Hospitality Operations Manager position at Peachtree Hospitality Management?
Job Title: Hospitality Operations Manager
Peachtree Hospitality Management is a reputable company in the hospitality industry, offering competitive salaries to its employees. As a Hospitality Operations Manager, you will be responsible for ensuring the efficient operations of the Front Desk, Housekeeping, and Engineering Departments.
Salary: $65,000 - $80,000 per year
Job Description:
The Hospitality Operations Manager is responsible for providing quality service and a clean and safe environment to guests. They must effectively manage expenses and maximize service levels while assisting and supporting front of the house operations as needed. This includes responding to guest requests, complaints, and accidents presented at the Front Desk or through reservation, comment cards, letters, and phone calls in an attentive, efficient, and courteous manner. Additionally, they will follow up to ensure guest satisfaction and maintain close observation of daily house count. The ideal candidate should have effective interviewing skills, ability to recruit team members, and operate all aspects of the front office system, including software maintenance, report generation, and analysis, and simple programming.
Benefits:
Peachtree Hospitality Management offers a comprehensive benefits package to its employees, including health insurance, retirement plan, and paid time off. Employees also have access to ongoing training and development opportunities to enhance their skills and advance their careers.
Required Skills and Qualifications:
To be successful as a Hospitality Operations Manager, you should have a high school diploma or equivalent, excellent communication and interpersonal skills, and experience in customer service or hospitality management. You should also be able to analyze variances, monitor credit card reports, and operate computerized systems.
Peachtree Hospitality Management is a reputable company in the hospitality industry, offering competitive salaries to its employees. As a Hospitality Operations Manager, you will be responsible for ensuring the efficient operations of the Front Desk, Housekeeping, and Engineering Departments.
Salary: $65,000 - $80,000 per year
Job Description:
The Hospitality Operations Manager is responsible for providing quality service and a clean and safe environment to guests. They must effectively manage expenses and maximize service levels while assisting and supporting front of the house operations as needed. This includes responding to guest requests, complaints, and accidents presented at the Front Desk or through reservation, comment cards, letters, and phone calls in an attentive, efficient, and courteous manner. Additionally, they will follow up to ensure guest satisfaction and maintain close observation of daily house count. The ideal candidate should have effective interviewing skills, ability to recruit team members, and operate all aspects of the front office system, including software maintenance, report generation, and analysis, and simple programming.
Benefits:
Peachtree Hospitality Management offers a comprehensive benefits package to its employees, including health insurance, retirement plan, and paid time off. Employees also have access to ongoing training and development opportunities to enhance their skills and advance their careers.
Required Skills and Qualifications:
To be successful as a Hospitality Operations Manager, you should have a high school diploma or equivalent, excellent communication and interpersonal skills, and experience in customer service or hospitality management. You should also be able to analyze variances, monitor credit card reports, and operate computerized systems.
Salary : $65,000 - $80,000
