Office Administrator

Job Posting: Office Administrator at Peak Performance Physical Therapy

Location: In person - Owego, NY

Position: Office Administrator

Job Type: Part-Time / 20-24 hours week

About Us:

Our office is dedicated to providing exceptional care and support to our patients on their journey to recovery. We are a dynamic and compassionate team that values excellence, integrity, and patient-centered service. We are currently seeking a motivated and detail-oriented Office Administrator to join our team.

Job Description:

As an Office Administrator, you will play a pivotal role in the daily operations of our physical therapy office. Your primary responsibilities will include scheduling patient appointments, managing insurance information, and ensuring smooth office operations. Your expertise in health insurance, proficiency with Microsoft software, and working knowledge of website management will be essential for success in this role.

Key Responsibilities:

• Patient Scheduling: Efficiently schedule patient appointments, manage cancellations, and coordinate with therapists to optimize the daily schedule.
• Insurance Knowledge: Utilize your thorough knowledge of health insurance to verify patient coverage, process claims, and address any insurance-related queries.
• Administrative Support: Perform general office duties including data entry, filing, and maintaining accurate patient records.
• Microsoft Software Proficiency: Use Microsoft Word and Excel to create and manage documents, reports, and spreadsheets.
• Website Management: Assist with managing and updating the office website, ensuring accurate and up-to-date information is available to patients and the community.
• Adaptability: Quickly learn and adapt to new software programs and office technologies.
• Social Media Management (Preferred): Assist with the management of our social media profiles to promote our services and engage with the community.
• Public Interaction: Provide exceptional customer service, both in-person and over the phone, ensuring a positive and welcoming experience for all patients and visitors.

Qualifications:

• Experience: Proven experience in an administrative role, preferably in a healthcare setting.
• Health Insurance Knowledge: Strong understanding of health insurance processes and terminology.
• Technical Skills: Proficient in Microsoft Word and Excel; experience with website management, other software programs, and social media management is a plus.
• Adaptability: Ability to quickly learn new software and adapt to changing office needs.
• Communication Skills: Excellent verbal and written communication skills; ability to interact effectively with patients, staff, and other stakeholders.
• Customer Service: Demonstrated ability to work well with the public and provide outstanding service.

What We Offer:

• Competitive Salary: Pay will be based on experience.
• Benefits Package: Paid time off, sick time, profit sharing and IRA.
• Professional Development: Opportunities for growth and learning within the organization.
• Supportive Team Environment: Work in a collaborative and positive atmosphere.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to peakperformance@stny.rr.com. Please include "Office Administrator Application" in the subject line.

Application Deadline: August 16, 2024

Peak Performance Physical Therapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to hearing from you!

Job Type: Part-time

Pay: $18.79 - $19.69 per hour

Expected hours: 20 per week

Benefits:

• Paid time off

Schedule:

• Day shift
• No nights
• No weekends

Experience:

• Microsoft Office: 1 year (Required)
• Administrative experience: 1 year (Required)
• Insurance Knowledge: 2 years (Required)

Ability to Commute:

• Owego, NY 13827 (Required)

Ability to Relocate:

• Owego, NY 13827: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $20