Mailroom Clerk

SUMMARY:

Prepare incoming and outgoing mail for distribution. Address, seal, stamp and affix postage to outgoing mail or packages. Provide back-up support for the full-time Mailroom Clerk and the Receptionist when needed.

Schedule: Monday, Tuesday, Friday 9:00 - 3:00 pm. Saturday backup as needed

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Must be able to work Saturday hours
• Affix postage to packages or letters by hand or stamp materials using postage meters and mailing system.
• Track incoming or outgoing letters and/or packages with computer system.
• Prepare mail and packages for pickup by USPS, FedEx, UPS and other services as needed.
• Log incoming and outgoing mail and packages utilizing digital system.
• Contact Tribal Members, residents and employees for package pick-up.
• Distribute incoming and outgoing mail and packages.
• Pickup and deliver mail to offsite location.
• Format, copy and process the weekly newsletter for distribution.
• Print envelopes as requested from other Government Center departments, for Tribal Membership communication.
• Print and provide mailing labels as requested by other Pechanga entities for mail distribution.
• Provide backup support to the receptionist; answer telephones, screen and direct calls; conduct guest check-in and contact appropriate party for availability; and direct visitors as necessary.
• Provide excellent customer service to all callers and visitors to the Tribal Government Center.
• Must adhere to all policies and procedures of the Pechanga Tribal Government

QUALIFICATIONS, EDUCATIONAND EXPERIENCE:

• Candidate must have 1-3years of related experience in an office environment.
• High School Diploma or GED preferred
• Valid driver’s license and proof of insurance required.
• Ability to lift up to 50lbs. packages required.
• Experience with Microsoft Excel, Word, Outlook, and Publisher required.
• Experience utilizing Pitney Bowes mailing system preferred.
• Must be able to work independently with minimum direction.
• Ability to multi-task; sorting mail, assisting mail delivery vendors, member pick-up of packages, answering telephones, greeting and assisting walk-in visitors at the same time.

• This position must comply with the Pechanga Tribal Government’s Drug-Free Workplace Policy. This includes pre-employment testing, post-accident or injury, and random testing.
• Must successfully pass a pre-employment background investigation.

KNOWLEDGE, SKILLS AND ABILITIES:

• Good interpersonal skills, tact, patience, flexibility, and ability to deal with change and maintain a professional demeanor at all times.
• Excellent organization skills.
• Knowledge of customer service principles and practices.
• Ability to easily build rapport with others.
• Ability to speak with others to convey information effectively.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solution, conclusions or approaches to problems.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The Pechanga Tribal Government may, upon request and in its sole discretion, grant an accommodation it deems reasonable and necessary to enable an employee with a disability to perform the essential functions of the job.

While performing the duties of this job, the employee is frequently required to stand, sit, and talk or hear. They must be able to speak clearly, so listeners can understand and understand the speech of another person. The employee is often required to use hands to finger, handle, feel or grasp objects; and reach with hands and arms. The employee is frequently required to work closely with and around moving office machines, i.e., mail sorter. The employee must occasionally lift and/or move up to 50 pounds.