Front Desk - Bilingual (Spanish) -GK Plastic Surgery

Front Desk -Bilingual Spanish – Tampa, Florida

GK Plastic Surgery, a Division of Florida Pediatric Associates is seeking Front Desk specialist experience to join the practice.

Top benefits package including:

• 90% Employer Paid Employee Medical
• Dental
• Vision
• 100% Employer Paid STD & LTD
• Supplemental Insurance Options
• 7 Paid Holidays
• 401k Plan
• Amazing Work Environment
  
  
  

Education and Experience:

• High school diploma or equivalent.
• 1 year experience as a Medical Front Desk
• Bilingual in Spanish
  
  
  

Essential Skills and Abilities:

• Strong communication and interpersonal skills.
• Personable and empathetic with patient’s needs and concerns.
• Well-organized and attentive to detail.
• Able to work as a team member.
• Demonstrated computer literacy
  
  
  

Responsibilities:

• Welcoming patients, families and visitors in a friendly, courteous and caring manner.
• Performs administrative and general office functions including, but not limited to, copying, filing, faxing and data entry.
• Answer telephone calls, provides information, screens and routes telephone calls to the appropriate person or department.
• Schedule patient appointments, follow-ups, diagnostic tests, and other health related appointments.
• Verify patient insurance eligibility and benefits.
• Obtain patient authorizations as needed.
• Responsible for the Patient Check In process to include:
• Obtaining, or verifying and updating patient demographic information
• Insurance information in the PM system
• Obtain patient consent for treatment
• Responsible for Patient Check Out process to include:
• Collect patient payments ,including, copayments, deductibles, coinsurance and any outstanding patient due balance amounts.
• Provide patient receipts
• End of the day reconciliation process, may be responsible for balancing and reporting daily receipts
• Documents in PM System.
• May be responsible for chart prep of scheduled appointments.
• Utilizes interpersonal skills to optimize medical practice satisfaction rate by effectively and carefully communicating with patients and providers.
• Understand and follow applicable Federal and Florida State laws and regulations, professional standards, and ethical principles related to patient HIPPA Privacy and Security.
  
  

General:

• Serve as brand representative for FPA by embracing the Company culture and mission statement, core values and standards of conduct.
• Strictly adhere to all Standards.
• Compliance Standards.
• Privacy and Security Standards.
• Workplace Standards.
• Workforce Standards.
• Strictly adhere to Department policies and procedures.
• Participate in quality assurance and quality improvement process.
• Participate in corporate compliance program.
• Promptly report suspected acts of non-compliance with Company Standards and Policies.
• Participate in job-related continuing education programs.
• Perform other duties as assigned by your supervisor or designee.
  
  
  

EEOC Disclaimer:

Florida Pediatric Associates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.