What are the responsibilities and job description for the Customer Support Specialist position at PEDIATRIC EMERGENCY STANDARDS INC?
Benefits :
- Annual Bonus
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Who We Want :
Are you driven and competitive yet still interested in making a difference in the world? This is an excellent opportunity to become part of a successful, fast growing healthcare tech company that is revolutionizing emergency medical care for children and adults on a national / international level.
Who We Are :
Pediatric Emergency Standards Inc. is the innovator of the award-winning Handtevy Pediatric Resuscitation System. The Handtevy System is a fully integrated, cloud-based workflow management software program for pre-hospital (EMS) and hospital healthcare providers to be used to treat the critically ill or injured pediatric patient. We empower healthcare providers to rapidly and accurately respond to emergent calls with ease while reducing medical error and improving quality of care for all patients.
Responsibilities :
We are seeking a highly motivated and customer-focused Support Specialist to join our dynamic team. This role requires a blend of technical expertise and excellent customer service skills to provide top-tier support to our clients. The ideal candidate will troubleshoot technical issues, resolve customer inquiries, and deliver an exceptional customer experience across all interactions.
Key Responsibilities :
Education / Skills Required :
We are an Equal Opportunity Employer and a Drug-Free Workplace
Flexible work from home options available.
Salary : $45,000 - $60,000