What are the responsibilities and job description for the Front Desk Receptionist position at Pediatric Medical Office?
As a Front Desk Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and professional administrative support in a pediatric medical office setting. Your core skills in patient service, medical records management, and clerical duties will be essential in ensuring efficient operations at the front desk. With premium skills in EHR systems and medical terminology, you will assist in managing patient information and appointments efficiently. Your strong communication abilities will enhance patient and co-worker interactions, making you a vital part of our healthcare team dedicated to delivering quality care.
Qualifications
- Proven experience in customer service, with preference of a medical office setting.
- Strong patient service and communication skills
- Proficiency in managing medical records and EHR systems
- Familiarity with medical terminology and records management
- Competence in using Microsoft Office and multi-line phone systems
- Knowledge of HIPAA regulations and medical administrative support practices
Responsibilities
- Promptly and professionally greet and assist patients and visitors at the front desk, ensuring a welcoming environment.
- Manage multi-line phone systems, directing calls and taking messages as needed.
- Maintain accurate medical records and ensure compliance with HIPAA regulations.
- Collection of co-pays and patient balances
- Entry and eligibility verification of patient insurances
- Utilize practice software for scheduling appointments and managing office correspondence.
- Provide administrative support, including handling patient inquiries and processing medical documentation.
- Collaborate with medical staff to enhance patient service and streamline office operations.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $17