What are the responsibilities and job description for the Scheduling Coordinator - Orthodontic Clinic position at Pellegrini Orthodontics?
Overview
We are seeking a detail-oriented and enthusiastic Scheduling Coordinator to join our team. In this role, you will be responsible for answering calls, managing appointment schedules, ensuring efficient patient flow, responding to email inquiries and providing exceptional customer service in a fast-paced environment. The ideal candidate will have experience in a medical or dental office setting and possess strong communication skills.
Responsibilities
- Coordinate and manage appointment schedules for patients
- Collect and verify insurance information and eligibility for patients
- Utilize scheduling software
- Answer phone calls with enthusiasm with the ability to convey a welcoming nature
- Communicate effectively with patients regarding their appointments, follow-ups, and any necessary documentation.
- Collaborate with referring offices to streamline patient care
- Maintain a clean and organized office environment to enhance the patient experience.
Skills
- Proficiency in scheduling software (experience with our particular software program not required).
- Knowledge of insurance verification processes
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills to interact professionally with patients and staff
- Experience working in a dental or medical office setting is highly desirable.
- Ability to work independently as well as part of a team in a dynamic environment
Office Dynamics
- 3-4 days a week. No weekends.
- Full time or part time positions available
- Full time hours: 7:30 am to 5 pm (3-4 days a week)
- Part time hours: 11:30 to 5 pm (3 days a week)
Benefits for full time employees
- Medical and Dental insurance
- 3% Match Simple IRA Plan
- Paid Vacations
- Paid Sick Pay
- Paid Holidays
- Competitive pay based on individual capabilities and experience
- Opportunities to train into other cross-trained roles
To apply...
- Please send resume with past work experience and references
- Please indicate if you are looking for full or part time hours
- Please indicate your desired pay rate
If you are passionate about providing excellent patient care and have the skills we are looking for, we encourage you to apply for our Scheduling Coordinator position today!
Job Types: Full-time, Part-time
Pay: $22.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Day shift
Work Location: In person
Salary : $22 - $28
