Front Desk / Patient Scheduler / Receptionist

We are seeking an Office Assistant / Scheduler to join our team! You will perform clerical and administrative functions in order to drive company success.

Responsibilities :

• Answer telephones while maintaining proper and professional telephone etiquette
• Provide a warm, friendly, supportive, and professional “First impression” of PDMG
• Effectively communicate between the patient and other departments of the office
• Maintain good communication with co-workers to function as a team and get the job done
• Accurate current patient information to assist in maximizing payments for services rendered
• Compliance of HIPAA privacy standards at all times – always verify patient Date of Birth (also refer to Confidentiality Agreement and Verification Protocol)
• Protect patient confidentiality by making sure protected health information is secure
• Schedule appointments accurately based on each, unique physicians schedule template
• Triage” and refer phone calls and / or messages to appropriate staff
• Register New Patients and update established patients
• Collect all necessary information and update / enter accurately into PM program :
• Obtain current insurance information, scan, and update patient acct in PM program
• Current demographic information : Address, phone number, etc.
• Provide pertinent forms to patient - verify and check required forms are entirely completed by patient
• Send messages to correct staff member(s), as required to “process” patients’ requests and needs
• Confirm accuracy of monthly schedule with management
• Notify management of any issues and problems requiring solutions as they occur
• Perform other office tasks as assigned

Qualifications :

• Previous experience in medical office administration is a must
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail
• Strong organizational skills

Salary : $25 - $35