What are the responsibilities and job description for the Office Clerk position at Penske Vehicle Services?
About Us:
Penske Vehicle Services is the largest fleet solutions provider for automotive original equipment manufacturers. Operating from locations across the United States and Canada, Penske Vehicle Services effectively manages and delivers the right solution for a broad spectrum of needs including vehicle management, fleet analysis, fleet tracking, process design, fleet maintenance, vehicle customization, and vehicle event services.
Job Type: Full-Time
Location: Troy, MI
Position: Office Clerk (Plating)
Reports To: Plating Team Lead
Description:
The Office Clerk (Plating) is responsible for utilizing a variety of computer applications and software to facilitate the vehicle exchange and tracking process. More specifically, the Office Clerk (Plating) is responsible for a variety of duties involved in the function of ensuring that assigned company lease and department vehicles have active registrations and license plates that are accurate and not expired.
Essential Job Functions:
- Process the daily vehicle registration downloads for Secretary of State
- Process license plate renewals
- Facilitate the Michigan Title Transfer process
- Update plated vehicles in vehicle tracking systems
- Manage the email box for license, titling, plating and general requests for license plates
- Record license plates and renewals sent directly to custodians
- Process LKQ titles
- Processes daily requests for plating Promotional/Departmental vehicles
- Assists with the processing of tolls/violations for corporate vehicles
- Serve as back-up for the daily vehicle registration downloads for Secretary of State
Qualifications:
- Associate’s degree preferred
- Must be a high energy individual with a strong work ethic and desire to succeed
Requires the Following Skills:
- Excellent communication, both oral and written. Must be able to communicate effectively via telephone, email and written means
- Experience and aptitude toward exceptional customer service
- Must be able to multi-task while ensuring follow up and execution of required tasks
- High degree of organization and ability to work effectively in a fast paced environment
- Intermediate skills with computer applications (Microsoft Word, Outlook, Excel, etc.)
- Ability to navigate challenging business environments while quickly assimilating to a diverse client and management team
