Front Desk Receptionist

Job Overview

Front Desk Receptionist - Full Time Position (Monday-Friday)

• Excellent communication skills

We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our front office. The ideal candidate will have experience in a healthcare setting, particularly in dental or hospital environments, and will be familiar with insurance verification processes and dental terminology.

Responsibilities

• Greet patients and visitors warmly, providing a welcoming atmosphere at the front desk.
• Manage phone systems efficiently, answering calls promptly and directing them to the appropriate personnel.
• Conduct insurance verification for patients, ensuring all necessary information is collected accurately.
• Utilize software for scheduling appointments, managing patient records, and handling billing inquiries.
• Maintain organized filing systems for patient records and documentation.
• Assist with coding procedures as necessary to ensure accurate billing practices.
• Collaborate with dental staff to ensure seamless patient flow and address any inquiries or concerns.
• Uphold confidentiality standards in accordance with HIPAA regulations while handling sensitive patient information.

Qualifications

• Previous experience as a Front Desk Receptionist, preferably in a dental or hospital setting.
• Familiarity with dental terminology and coding practices is highly desirable.
• Proficient in using phone systems and computer software.
• Strong organizational skills with attention to detail in managing files and documentation.
• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
• Ability to work in a fastpaced environment while maintaining professionalism and composure.

If you are passionate about providing exceptional service in a healthcare environment and meet the qualifications listed above, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.

Job Type:

• Fulltime

Schedule:

• Monday to Friday

Benefits (for full time employees):

• Medical and Vision Insurance
• Dental Benefits
• PTO
• Paid Holidays
• Monthly Wellness Bonus
• Monthly Production Bonus
• Flexible Spending
• 401K