What are the responsibilities and job description for the Office Manager position at Perfect Smiles Dental Care?
Opportunity to become the new Office Manager at an established, tech forward, aesthetically pristine practice in Lenexa, KS.
Location: Perfect Smiles
Position Overview:
We are seeking a highly organized, motivated, and customer-focused Dental Office Manager to oversee the daily operations of our dental practice. The Dental Office Manager will ensure efficient workflow, excellent patient experience, and support the dental team by managing administrative functions such as scheduling, billing, and staff coordination. The ideal candidate will have a strong background in Dental administration, excellent communication skills, and a passion for delivering high-quality patient care.
Key Responsibilities:
- Office Operations: Oversee daily operations, ensuring a smooth workflow and addressing any operational issues promptly.
- Patient Relations: Ensure a positive patient experience from appointment scheduling to post-visit follow-up, addressing patient inquiries and concerns in a timely manner.
- Staff Supervision: Manage, mentor, and schedule front office and administrative staff, promoting a collaborative and productive work environment.
- Scheduling & Coordination: Manage patient appointment schedules, optimizing the calendar for both patient needs and office efficiency.
- Billing & Insurance: Oversee billing processes, insurance claims, and patient accounts. Ensure timely submission and follow-up on claims to insurance companies.
- Compliance: Ensure the dental office complies with all relevant health and safety regulations, including HIPAA and OSHA requirements.
- Inventory & Supplies: Manage inventory levels, order dental supplies, and ensure equipment maintenance schedules are followed.
- Financial Management: Assist with budgeting, monitor office expenses, and work to improve cost-efficiency where possible.
- Marketing & Growth: Coordinate marketing efforts, such as patient referral programs, community outreach, and communicate with social media management team, to promote the practice and attract new patients
Qualifications:
- Proven experience as an Office Manager or Administrator, preferably in a dental or healthcare setting.
- Strong leadership and team management skills.
- Familiarity with dental billing systems, insurance claims, and office software (e.g., Dentrix, EagleSoft, or similar).
- Excellent communication and customer service skills.
- Knowledge of dental terminology and procedures is an advantage.
- Ability to multitask and prioritize in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Knowledge of HIPAA, OSHA, and other healthcare regulations.
Education: Bachelor’s degree in healthcare administration, business administration, or a related field preferred.
Relevant certifications (e.g., Certified Dental Practice Management, etc.) are a plus.
Pay: Based on experience,
Job Type: Full-time, Monday - Thursday 6:30AM-4PM and rotating Fridays
Benefits:
- 401(k)
- 401(k) matching
- Health, dental, and vision insurance
- Paid time off (PTO)
- Retirement plan options
- Employee discount on dental services
- Continuing education and professional development opportunities
Experience:
Dental office management (Required)
Ability to Relocate:
Lenexa, KS 66215: Relocate before starting work (Required)
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- Lenexa, KS 66215: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $25