What are the responsibilities and job description for the IT Technician position at Perfect Touch Fencing?
Job Overview
We are seeking a skilled IT Technician to join our dynamic team. The ideal candidate will be responsible for providing technical support and ensuring the smooth operation of our gate operator systems and networks. This role requires a strong foundation in computer management, customer service, and technical troubleshooting. The IT Technician will play a crucial role in maintaining the integrity of our IT infrastructure and assisting users with various technical issues.
Responsibilities
- Provide technical support to end-users for hardware and software issues.
- Manage and maintain computer systems, ensuring optimal performance.
- Troubleshoot and resolve software-related problems, including operating systems and applications.
- Assist with VPN setup and configuration for remote access.
- Perform desktop support tasks, including installation, configuration, and upgrades of computers.
- Monitor and manage firewall settings to ensure network security.
- Collaborate with team members to implement IT solutions that enhance productivity.
- Document technical procedures and user guides for future reference.
- Maintain inventory of IT equipment and software licenses.
Qualifications
- Proficiency in computer management and desktop support.
- Strong customer service skills with the ability to communicate effectively with non-technical users.
- Experience in providing technical support across various operating systems, particularly Windows.
- Familiarity with VPN technologies and firewall configurations.
- Solid understanding of software troubleshooting techniques.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Relevant certifications in IT support or related fields are a plus.
Join us as an IT Technician where you can leverage your skills to make a significant impact on our organization’s technology landscape!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Compensation Package:
- Bonus opportunities
- Holiday pay
- Hourly pay
- Weekly pay
Schedule:
- 8 hour shift
Ability to Commute:
- Harlingen, TX 78550 (Required)
Ability to Relocate:
- Harlingen, TX 78550: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $20