What are the responsibilities and job description for the Eligibility Clerk II position at Personnel Solutions Unlimited, Inc.?
Dinuba-DEFINITION : -Under direction, to perform duties in connection with the taking of applications. -Housing of tenants. -Re-examinations and transfers of Housing Authority project residents. -Maintaining financial and statistical records. -Performing clerical work of average difficulty. The distinguishing characteristics between Eligibility clerks II and Eligibility clerk III are reflected the levels of responsibility, ESSENTIAL DUTIES AND RESPONSIBILITIES : -Interviews applicants for housing, processes applications and verifies eligibility and houses applicants. -Determines tenants' eligibility for continued occupancy. -Calculates rent. -Verifies statements of sources requiring a high order of judgment. -Updates information into computer. -Explains conditions of occupancy. -Performs various leasing and occupancy functions. -Establishes and maintains various files. -Compiles and prepares statistical reports. MARGINAL FUNCTIONS : Performs related work as required or delegated. EDUCATION AND / OR WORK EXPERIENCE REQUIREMENTS : -High School education or GED equivalent. -Two years of general office experience, wherein public reception, interview, recording and factual data verification were major position requirements. -Additional qualifications may be substituted for the required education on a year-for-year basis. SKILLS TO : -Understand and follow prescribed procedures and adhere to policy and procedures. -Write clearly and neatly. -Possession of an inherent appreciation of public service. -Computer literate in MS Office software. KNOWLEDGE OF : -Modern office methods, practices and equipment. -Ability to keep financial and statistical records. -Ability to do clerical work of average difficulty, including accurate mathematical calculations. -Ability to greet the public with courtesy. -To maintain cooperative working relationships with other employees.
- Conduct public interviews wherein the tactful extraction of personal information is required to determine eligibility for housing-assistance programs. DESIRABLE QUALIFICATIONS : Bilingual in Spanish which includes speaking, reading and writing. PHYSICAL CHARACTERISTICS : -Manual dexterity of the hands / wrists in order to operate a computer keyboard, calculator and other office equipment. -Good eyesight to read / write and visually use a computer screen. -Strength and flexibility in order to bend, reach, stoop and lift files and supplies weighing up to 25 pounds. -Good hearing to accommodate and greet persons coming into the office and to handle telephone conversations. -Clear speech and verbal skills in order to communicate with the public and co-workers. -Ability to operate a motor vehicle. -Must have ability to cope with stressful circumstances. -Cordially interact with coworkers to accomplish common tasks. -Regular attendance required. LICENSES / CERTIFICATES : A valid California driver's license and acceptable DMV record.
