Office Assistant for Pest Control

Job Overview:

We are seeking a highly organized and customer-oriented Office Assistant to join our Pest Control office. As an Office Assistant, you will play a crucial role in ensuring smooth office operations and providing exceptional customer service. This position requires excellent communication skills, phone scheduling experience, and the ability to handle multiple tasks efficiently. The ideal candidate should be detail-oriented, adaptable, and able to work in a fast-paced environment.

Responsibilities:
- Efficiently schedule customer appointments and ensure optimal utilization of technician schedules.
- Provide exceptional customer service by promptly addressing inquiries, resolving issues, and maintaining a positive and professional demeanor.
- Manage multiple tasks simultaneously, such as answering phone calls, responding to company text and emails, and coordinating with technicians.
- Maintain accurate and up-to-date customer records, appointment details, and service requests.
- Collaborate with the pest control team to ensure timely and efficient service delivery.
- Optimize technician routes and schedules to maximize productivity and minimize travel time.
- Assist in preparing invoices and collecting payments.
- Ensure compliance with company policies and procedures related to scheduling and customer service.
- Maintain a clean and organized office environment to facilitate smooth operations.

Requirements:

- Previous experience in customer service and phone scheduling is essential.
- Strong communication skills, both verbal and written.
- Proficient in using office software.
- Excellent organizational and multitasking abilities.
- Attention to detail and accuracy in scheduling and record-keeping.
- Ability to work independently and as part of a team.
- Flexibility to work Monday-Friday with a flexible schedule, accommodating parents who may need to work around their children's school schedules.
- Must be able to commit to approximately 30 hours per week.
- Applicants must pass a state test within 90 days of employment.

Job Type: Part-time

Pay: $14.35 - $17.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Kingman, AZ 86401: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $17