What are the responsibilities and job description for the Operations Supervisor (Inventory Control) - WA Location position at Pet Food Experts Inc?
Join the Pack at Pet Food Experts!
With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide.
At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry. If you're an animal lover with a heart for independent businesses and a drive for excellence, we want you on our team!
The Inventory Control Supervisor is responsible for performing the function and accountabilities required in Inventory Control and supporting the warehouse Leadership Team with training, leading, and directing other warehouse personnel in the absence of management or when required to do so.
Schedule: 4AM or 5AM Start Time - Until work is complete.
What You’ll Do
- Manage warehouse activities including coordinating a smooth and consistent operation, ensuring product and supplies are located and distributed to proper departments in an effective and efficient manner as needed to satisfy internal and external customer delivery requirements
- Plan and coordinate employee work; train and motivate, monitor and evaluate performance of a warehouse team
- Ensure team members’ abilities to accurately perform essentials functions of the warehouse jobs while fostering a high degree of morale amongst the team
- Provide appropriate level of hands on instruction and direction to ensure employees have clear path to operational success, including developing team leaders to effectively oversee the daily routines of their assigned team members
- Perform functions, accountabilities, and supporting activities while complying with safety procedures, rules, and regulations.
- Assist departments with quality control issues, including out-of-date product, new minimum and maximum pick amounts, and products affected by manufacturer defects.
- Prepare products to be distributed for close-outs based on specific reports.
- Conduct regular audits to identify and resolve discrepancies, reconcile inventory records, and investigate root causes of inaccuracies.
- Monitor and analyze inventory levels and trends, prepare reports on inventory performance, and identify areas for improvement.
- Collaborate with other departments, including procurement, operations, and sales, to align inventory with business needs.
- Identify and implement solutions to improve inventory accuracy and control, including process optimization and technology implementation.
- Ensure compliance with company policies and industry regulations related to inventory management.
What We’re Looking For
- Ability to read, write and understand English, including identifying numbers
- Ability to communicate effectively, both orally and in writing
- Knowledge of warehouse operations, preferably in a distribution environment
- Certified to operate warehousing equipment including forklift, reach truck, and electric ride on jack
- Knowledge of occupational hazards and safety precautions
- Strong attention to detail and good time-management with the ability to multi-task and follow up
- Work both independently with minimal supervision and collaboratively in a team environment
- Reliable transportation with a very flexible schedule solid attendance and a positive, professional attitude, acting as a mentor and setting good examples to team members
- Strong working knowledge of company WMS and computer proficiency to utilize time and attendance system and Google G Suite office applications
- Knowledge of bar code technology, voice-directed order selection, and electronic data interchange preferred
- Bachelor’s Degree in related field or equivalent related work experience required
- 3 to 5 years of experience in warehousing, receiving, inventory control or shipping in a distribution environment, with 2 years of direct supervisory experience
Benefits and Perks of Being Part of the PFX Pack!
- At Pet Food Experts, we believe great people deserve great benefits—so we make sure you’re covered from head to paw!
- Competitive Pay – Because your hard work should be rewarded!
- Comprehensive Health Benefits – Medical, dental, and vision to keep you feeling your best.
- Retirement Savings with Employer Match – Helping you invest in your future.
- Flexible Time Off – Unlimited days to recharge, adventure, or just enjoy some quality time with your pet!
- Paid Parental Leave – Support for growing families (two-legged and four-legged!).
- Company-Paid Life & Disability Insurance – We’ve got your back, no matter what.
- Health & Dependent Care FSAs – Because budgeting for wellness should be easy.
- Pet Perks & Discounts – Exclusive savings on the best pet products!
- Extra Voluntary Benefits – Convenient options for additional coverage, deducted straight from payroll.
- Employee Assistance Program (EAP) – Mental health, financial wellness, and more—because life happens.
Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.