What are the responsibilities and job description for the Salon Operations Director position at Petco?
About Our Team
At Petco, we are passionate about improving the lives of pets, pet parents, and our partners. As a Salon Operations Director, you will be part of a dynamic team that is dedicated to delivering exceptional customer service and creating a positive work environment.
Responsibilities
- Collaborate with store management to achieve sales targets and salon objectives, implementing strategies to drive growth and expand the customer base.
- Interact professionally and effectively with pet parents, provide expert grooming services, and address inquiries and concerns.
- Stay up-to-date on industry trends and best practices, enhancing your grooming skills and team's skills.
- Independently perform professional grooming services, adhering to breed standards and company policies.
Requirements
- Proven track record of success in salon operations or related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Flexibility to adapt to changing priorities and deadlines.