What are the responsibilities and job description for the Veterinary Client Service Representative position at PetCure Oncology at Veterinary Radio Surgery and...?
Veterinary Client Service Representative - PetCure Oncology Clifton, NJ
Who we are
At PetCure Oncology, a Thrive Pet Healthcare partner, you'll feel the warmth and openness of a small clinic, while having the opportunity and support of a united network. More than a word, care is present in everything we do.
PetCure Oncology, one of the country's most exciting and innovative veterinary oncology providers, is seeking a highly energized, compassionate, motivated customer relation coordinator. As a Customer Relation Coordinator you’ll play an important role in pets’ and clients' lives by providing support throughout their journey with us.
Key Accountabilities:
- Clinical Records Retrieval and Organization
- Client Experience
- Team Communication and Support
Role Responsibilities:
- Work in collaboration with all clinic staff to ensure clinical records are gathered and organized before the patient is seen by our service.
- Build positive and friendly relationships with referring veterinary offices.
- Generate a high volume of outgoing calls to veterinary offices for records.
- Demonstrate a high-level understanding of veterinary oncology/clinical diagnostics and can communicate in an effective way to veterinary offices and/or pet owners.
- Input accurate notes and data entry into multiple technology platforms.
- Take payments and sends invoices to clients and any other financial needs that are required – dealing with insurance/Care Credit
Requirements
- 2-5 years of prior veterinary experience, preferably in a medical or radiation oncology service
How You'll Grow with Us
Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:
- Our vast, diverse, and free library of continuing education courses - ThriveU
- Live, virtual interactive workshops to develop valuable leadership skills
- A program to designed to teach you the fundamentals of running a pet hospital
- Earn your AVMA-CVTEA Accreditation and become a Vet Tech through our fully accredited distance learning program for veterinary technicians
**Compensation: Starting at $20 / hour
And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
Salary : $20
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