What are the responsibilities and job description for the Enterprise Application Administrator position at Petroplan?
Title : Enterprise Application Advisor
Location : Houston, TX
Petroplan is working with an energy company looking for an Enterprise Application Advisor focused on engineering.
Position Overview :
The Enterprise Applications Advisor should have experience in Oil & Gas industry or a high-risk industrial environment managing enterprise applications, plant systems applications and safety management systems.
Responsibilities :
- Configure, Maintain and administer enterprise applications to meet business requirements.
- Access Management : Manage user roles and permissions. Administer security settings and restrictions across all applications to ensure data integrity and confidentiality.
- Configure and customize applications to meet business requirements ensuring the systems are aligned with policies and industry standards.
- Provide technical support to users by troubleshooting and resolving issues.
- Collaborate with software vendors to plan and execute upgrades and patches and execution of new modules.
- Develop User guides and SOPs that effectively feeds training and change management activities.
- Support periodic User access reviews and internal audits.
- Partner with Business users to identify gaps and continuously contribute towards process optimization.
- Address production issues via ITSM tool, resolving Incidents, Service tickets and general enquiries raised by users.
- Perform Unit testing & support User Acceptance testing to ensure the solution meets business requirement.
- Partner with multiple business units in a service provider environment of continuous change and support
- Support integration between applications with other internal and external applications.
- Participate in application projects and change intakes including requirement gathering, planning and execution.
- Coordinate with Business to document needs and translate them into system functionalities.
- Aptitude for taking on responsibilities outside the core competency.
- Liaison with vendors on application version enhancements, patches, etc. and ensure compliance to Venture Global patching policies.
- Write application specific Administration SOPs.
- Provide technical insights and recommendations to ensure that applications are scalable across facilities, maintainable, and aligned with the organization's long-term goals.
- Be a self-starter, and thrive in a fast-paced environment, customer centric and have the interpersonal skills necessary to manage business and technology relationships.
- Exceptional time management and prioritization skills, resilient under pressure, able to meet deadlines and able to work in a constantly changing environment.
- Exhibit strong security and confidentiality practices with systems that handle sensitive data.
- Create and maintain comprehensive documentation of application architectures, configurations, and processes.
- Perform other tasks as assigned.
Qualifications :
