What are the responsibilities and job description for the Administrative and Clinical Outreach Manager position at PGIC?
Administrative and Clinical Outreach Manager
Job Summary:
Administrative and Clinical Outreach Manager would be responsible for coordinating and overseeing both administrative and clinical outreach activities, potentially including program administration, service delivery, staff supervision, and community engagement.
Key Responsibilities:
- Program Administration: Managing program budgets (PGIC Maryland), policies, and procedures.
- Clinical Operations: Overseeing the delivery of clinical services, ensuring compliance, and monitoring outcomes.
- Service Delivery: Ensuring that clients receive appropriate and timely care. Perform Clinical Individual and group sessions.
- Staff Supervision: Hiring, training, and evaluating staff, providing guidance and support.
- Outreach and Community Engagement: Building relationships with community partners, promoting services, and identifying potential clients.
- Data Management: Collecting, analyzing, and reporting on program data.
- Compliance: Ensuring that the program adheres to relevant regulations and standards.
- Collaboration: Working with other departments and organizations to improve services and outcomes.
- Client Support: Identifying client barriers and developing plans to address them.
- Quality Improvement: Researching and implementing best practices.
Skills and Qualifications:
- Education: Master's degree (or greater) in a related field (e.g., operations/resources, social work, business development).
- Experience: Experience in operations management, program administration, or community / clinical outreach.
- Supervisory Experience: Experience in supervising staff.
- Communication and Interpersonal Skills: Strong communication, interpersonal, and organizational skills.
- Knowledge of Relevant Regulations and Standards: Familiarity with relevant regulations and standards.
- Problem-Solving Skills: Ability to identify and resolve problems. Teen and Adolescent Counseling.
- Data Analysis Skills: Ability to collect, analyze, and report on data .
- Community Engagement Skills: Ability to build relationships and resources with community partners.
- Special Projects: May be assigned by the PGIC Inc., Supervisor, CEO / or President.
Key Skills and Competencies:
- Time Management
- Organizing and Planning
- Problem-analyzes and problem-solving
- Verbal and written communication skills
- Judgment and decision-making
- Attention to detail and accuracy
- Guidance and mentoring
- Teamwork and collaboration proficient computer skills
- Working knowledge of relevant software program
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