People Operations Manager

Who We Are:

Jaan Health is a software company focused on leveraging accessible technology and artificial intelligence (AI) to drive better healthcare outcomes for patients while addressing the increasing cost and profitability challenges facing the healthcare industry. Our SaaS platform, family, provides healthcare systems and physicians with an AI-powered virtual care platform that enables them to efficiently and easily manage the chronic conditions and general healthcare needs of their patients between office visits, while also increasing their own reimbursement and financial sustainability in the process. Phamily helps transform healthcare from reactive, episodic treatment to proactive care management. We have helped tens of thousands of patients since our founding. We need your help to serve even more patients and revolutionize healthcare delivery!

That is, We are looking for a smart, driven People Operations Manager to help our people operations and operations department. In this role, you will report to our Director of People Operations to build out a a best in class people operations experience here at Phamily and help engage and retain current employees while helping develop systems to develop them. You will assist in onboarding, off-boarding, building processes and policies and work autonomously to identify areas that need improvement.

What We Are Looking For:

At Jaan Health, we value high performance teams, and we want to work with people that embody our

foundational competencies:

• Curiosity (intellectual, emotional and social) and a drive to learn and grow in a fast- paced, entrepreneurial environment - We believe that rethinking the status quo - including within yourself and your own development - is imperative and that great ideas can and should come from everyone and be about everyone/everything. You are a creative problem solver and use all available resources when tackling any issue or obstacle.
• Collaboration - Every interaction, whether with a client or a colleague, should be impactful, respectful and ideally, leave that colleague excited for the next time you work together.
• Execution-oriented with an ownership mentality - You do what you say you will do and do what needs to be done, taking full responsibility for the success of your work. You have the courage and creativity to be thoughtfully disruptive and try new things, but will also admit when something isn't working, own it, re-think your approach and improve.
  
  

Because we are a fast-growing, early-stage company with a bold mission and a lot of work to do, every employee of Jaan must have growth company DNA, which requires either success working in a fast- paced VC/PE-backed early-stage company with high expectations or the underlying qualities that create that success: fast-pace, high-motor, comfort with ambiguity and resilience in all of its forms, as

well as a growth mindset. Things change quickly and frequently here, so we need someone who is at the top of their game and can shift gears, alter direction, and keep going at pace. You must be a

playbook writer and executor, able to make plans that both meet the current moment and contemplate the future and then implement them. No matter your job level, you will own your work from beginning to

end, take feedback well, prioritize what matters, never rest on your laurels, stay positive and resilient, and make data-driven decisions.

Key Responsibilities

• Assist in the onboarding process for new hires, including preparing onboarding materials and conducting orientation sessions.
• Support performance management processes by coordinating performance reviews and tracking employee development plans.
• Develop and facilitate employee engagement programs and initiatives to enhance workplace morale and culture.
• Maintain accurate employee records and assist with HR reporting and analytics.
• Help manage employee benefits administration, including answering questions and facilitating enrollment.
• Support the administration of HR policies and procedures, ensuring compliance and consistency.
• Assist with organizing company events, team-building activities, and training sessions.
• Act as a point of contact for employees regarding HR-related inquiries and concerns.
• Stay informed of HR trends and best practices to continuously improve processes and strategies.
  
  

Compensation & Benefits:

• High Earning Potential: Competitive salary commensurate with experience plus attractive OTE opportunities.
• Equity: High performers also have the potential to earn options at Phamily.
• Work/Life Flow: Flexible vacation and remote work policy.
• Benefits: Health insurance covered for both you and your legal dependents, competitive plans for Dental/Vision and daycare FSA. Company 401K matching at 6-month mark. If you take pride in delivering results, embrace challenges, and proactively seek improvement then this is the place for you. You will be part of a smart, self-aware, humble team dedicated to improving healthcare.
  
  

Jaan Health and Phamily provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.