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Account Representative

Phoenix Acquisition
London, CT Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/25/2025

Job Description

Phoenix Acquisition, a prominent leader in structured campaign strategies and direct marketing, is excited to announce a career opportunity that awaits a motivated and results-driven individual. We are currently on the lookout for an Account Representative to join our dynamic team. This is a Full-Time position intended for those seeking to make a significant impact in a fast-paced environment. The role requires a proactive individual ready to tackle the challenges of representing Frontier Internet in the retail sector and enhancing customer engagement.

The selected candidate will play a critical role in facilitating seamless communication between the company and its clients. Daily interactions will focus on sustaining long-term client relationships while pursuing new prospects. As an Account Representative at Phoenix Acquisition, you're expected to uphold the company’s reputation by maintaining high levels of professionalism, enthusiasm, and service excellence.

Duties and Responsibilities

  • Manage and oversee a portfolio of existing clients to ensure satisfaction and retention.
  • Initiate contact with potential customers to establish rapport and set up meetings for business expansion.
  • Understand and promote company programs, products, and services in the retail environment representing Frontier Internet.
  • Participate in training and workshops to stay updated with the latest industry trends and company policies.
  • Assist in the coordination of marketing events and product launches, ensuring client participation and engagement.
  • Analyze market and competition to identify threats and opportunities.
  • Maintain accurate records of all sales and prospecting activities including sales calls, presentations, and follow-up activities.

Requirements

  • Must possess at least a high school diploma or equivalent; higher education or certificates in marketing, business administration, or relevant fields are preferred.
  • Proven experience as an Account Representative or similar sales/customer service role; experience in telecom or retail industries is a plus.
  • Strong interpersonal skills with a natural ability to build relationships.
  • Exceptional verbal and written communication skills.
  • Strong organizational skills with the ability to manage multiple projects at once.
  • Must be available for full-time work and able to commute to our main office.
  • A dynamic and competitive attitude suitable for the sales environment.

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