Case Manager

Description

SUMMARY

Under the supervision of the New Beginnings Program Director, provides direct case management services to clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties and responsibilities may be assigned.

• Meets with client’s pre-release (in Suffolk County jails) and post-release (in the community)
• Develop a treatment plan for individuals to ensure safe reentry into the community post release from Riverhead or Yaphank Jail.
• Coordinate referrals for substance use and/or mental health services, Medication for Addiction Treatment (MAT), housing, insurance, transportation, etc.
• Enhances the program, by maintaining community relationships with all providers.
• Collaborate with Suffolk County Sheriff’s Department, Parole & Probation on new referrals and progress of participants.
• Maintains up to date documentation in EMR system.
• Performs other duties assigned by supervisory staff.

COMPETENCIES (KSA’s)

• Ethical Practices
• Judgment       
• Relationship Management
• Emotional Intelligence
• Empathy
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

Qualifications

REQUIRED EDUCATION

• High School Diploma / GED Equivalent

• Bachelor's degree in social work or human services field, preferred.

REQUIRED EXPERIENCE

• Minimum on year experience in a behavioral health/substance use disorder treatment program and/or experience of case management services.

WORK ENVIRONMENT

• This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
• This position is hybrid/mobile and will be working between Suffolk County Jails, out in the community, as well as in an office at a Phoenix House facility.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.

Salary : $18 - $27