ABOUT THIS POSITION
The City of Phoenix Office of Homeless Solutions is seeking a creative, data-driven, solutions-oriented professional to help make meaningful impact within the homeless services system in the region. Currently, there is a vacancy for a Program Manager in the Office of Homeless Solutions.
The Program Manager is a critical role that will be responsible for managing the newly created Community Court program goals and objectives by providing leadership and oversight on behalf of the Office of Homeless Solutions. This court serves a specialty court dedicated to assisting individuals currently experiencing homelessness who are cycling through the justice system. The goal of this program is to address the needs of unsheltered members of the community that are often cited or arrested on minor charges, such as trespassing, and are entering into the justice system with limited opportunities to seek services and resources. The Community Court is a collaborative effort with staff from multiple City departments, including the Municipal Court, Police Department, the City Prosecutor's Office, the Public Defender's Office, and the Office of Homeless Solutions.
Some of the major responsibilities include :
- Providing leadership and continuous program improvement to all aspects of Community Court.
- Overseeing outcomes and providing active contract management of service provider partners, that includes directing the objectives of Community Court contracted Navigators.
- Evaluating outcomes of the Community Court.
- Providing leadership and direction for Community Court case conferences with contracted service provider and Municipal Court staff.
- Coordinating services and resources for people in need of housing, shelter, and / or treatment.
- Overseeing contracts, partnerships, and / or programming related to the Community Court.
- Working collaboratively with all departments involved.
- Tracking, evaluating, and reporting on program outcomes, goals, and deliverables.
IDEAL CANDIDATE
Demonstrated ability to :Meet tight deadlines.
Work cooperatively with others.Update and create content on websites.Develop and sustain multi-sector partnerships.Communicate collectively and efficiently in an emergency or crisis event.Orally present program information to community partners and the general public.Proficient analytical and fact-based writing skills.Proficient decision-making skills and effective at problem-solving and compliance resolution.Possess advanced knowledge of court operations, affordable housing opportunities for people exiting homelessness, and / or regional network of supportive services (e.g. mental health, substance use treatment).Possess demonstrated success with program management in homeless services.SALARY
Pay Range : $86,590.40 to $134,326.40 annually.
Hiring Range : $86,590.40 to $116,043.20 annually.
Pay Range Explanation :
Pay range is the entire compensation range for the position classification.Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.BENEFITS
A comprehensive benefits package is offered which includes :
Traditional pension with employer and employee contributions, click here for more details : Pension Information401(a) and 457 plans with employer contributionsChoice of generous medical HMO, PPO, or HSA / HDHP plansMedical enrollment includes a monthly $150 City contribution to a Post-Employment Health PlanWellness incentive of up to $720 annuallyDental, vision, and life insurance optionsEmployer paid long-term disabilityFree Bus / light rail passTuition reimbursement program up to $6,500 per yearPaid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave daysPaid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month periodFederal Student Loan Forgiveness offered through SaviFor more details, visit : Unit 007 Benefits
MINIMUM QUALIFICATIONS
Bachelor's degree in public administration, Business Administration, Project Management, or a related field.Five years of professional experience in program and project management, preferably within a government or public sector environment.Other combinations of experience and education that meet the minimum requirements may be substituted.The City job description can be found here .All finalists for positions are subject to a criminal background check applicable to the department or position.Candidates who receive a conditional offer of employment must be fingerprint ed and will have their fingerprint s used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate's suitability for the job.Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.For information regarding pre-screening and driving positions, click here .PREFERRED QUALIFICATIONS
The minimum qualifications listed above, plus :
Three years of supervisory experience.Experience supervising homeless outreach programs and homeless service organizations.Experience partnering with behavioral health providers, justice services (e.g., jail and court), neighborhood groups, housing and homeless service providers, and city departments as it applies to services for people experiencing homelessness and justice involvement.Experience with the coordination of service referrals for people experiencing homelessness.Experience with public speaking, coordinating public forums, briefing city staff, and organizing meetings.RECRUITMENT DATES
Recruitment closes February 25, 2025. All materials must be received by 11 : 59 p.m. on this date.
This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.
HOW TO APPLY
Apply online by completing the required information and attaching, as one document , your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
WE ARE HERE TO HELP
Job interviews may be held by video or audio conference.If you are in need of computer resources, click here for free options.Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.Explore other Employment Opportunities with the City of Phoenix .Subscribe to receive e-mail notifications about new employment opportunities.If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .REFERENCE
Program Manager, JC : 08600, ID# 56855, 02 / 11 / 25, USM, SG, Benefits : 007, Q
Building the Phoenix of tomorrow.
DoWorkThatMakesPhoenixWork
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.
Salary : $86,590 - $116,043
