What are the responsibilities and job description for the Office Assistant 3 - Maintenance position at Pierce County?
Why It's a Great Opportunity:
In this role you will provide general administrative and customer service support as part of the Planning and Public Works Maintenance & Operations Administrative team. This is a vital role supporting a large division with high volume transactions, complex data, and high-quality customer service.
Why It's a Great Department:
PPW is a diverse and fast-moving department filled with motivated professionals working to ensure Pierce County is positioned to handle growth while building, operating, and maintaining reliable infrastructure to support livable communities. PPW is responsible for a broad and complex portfolio of services that provides unique opportunities to collaborate, innovate, and inspire. We are responsible for the County road and levee systems, sewer systems, airports, ferries, building permits, environmental review, sustainability, community planning, and code enforcement - just to name a few!
Learn more about Planning and Public Works at www.piercecountywa.org/ppw
How to be Successful in the Role:
Your knowledge of the Microsoft Office Suite programs, attention to detail, dedicated administrative support, and ability to provide high quality customer service will be used on a daily basis in this role. You will work with both internal and external customers and provide administrative support in areas such as public records requests, data entry and reporting, training coordination, program coordination, and commission support. Your positive energy, ability to master assigned subject matter, communicate well with Supervisors and Managers, ability to deliver high quality work products, and meet deadlines will ensure your success with the team.
Your Future in this Role:
Learning will involve close interaction with team leads, as well as continual professional development courses taken monthly. Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build on a great career.
Core Daily Responsibilities:
Preferred Qualifications:
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.
In this role you will provide general administrative and customer service support as part of the Planning and Public Works Maintenance & Operations Administrative team. This is a vital role supporting a large division with high volume transactions, complex data, and high-quality customer service.
Why It's a Great Department:
PPW is a diverse and fast-moving department filled with motivated professionals working to ensure Pierce County is positioned to handle growth while building, operating, and maintaining reliable infrastructure to support livable communities. PPW is responsible for a broad and complex portfolio of services that provides unique opportunities to collaborate, innovate, and inspire. We are responsible for the County road and levee systems, sewer systems, airports, ferries, building permits, environmental review, sustainability, community planning, and code enforcement - just to name a few!
Learn more about Planning and Public Works at www.piercecountywa.org/ppw
How to be Successful in the Role:
Your knowledge of the Microsoft Office Suite programs, attention to detail, dedicated administrative support, and ability to provide high quality customer service will be used on a daily basis in this role. You will work with both internal and external customers and provide administrative support in areas such as public records requests, data entry and reporting, training coordination, program coordination, and commission support. Your positive energy, ability to master assigned subject matter, communicate well with Supervisors and Managers, ability to deliver high quality work products, and meet deadlines will ensure your success with the team.
Your Future in this Role:
Learning will involve close interaction with team leads, as well as continual professional development courses taken monthly. Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build on a great career.
Core Daily Responsibilities:
- Coordinate related office functions; assist in procedure development; perform duties of a highly confidential nature; may conduct research activities.
- Manage and maintain logs, charts, spreadsheets, related data, and files related to the division.
- Receive and process forms and applications.
- Examine and evaluate data
- Coordinate/Support personnel functions
- Provide high quality and timely customer service to both internal and external customers
- Prepare and review complex reports, forms, and other records prepared by others for clarity, completeness, accuracy and conformance with standard policies and procedures.
- Take dictation and meeting minutes and transcribe dictated material.
- Attend management and team meetings.
- Use considerable initiative and judgment in interpreting guidelines.
- Maintain regular, predictable, and punctual attendance during regularly scheduled work hours at assigned worksite.
- Meet travel requirements of the position.
- Perform the physical requirements of the position; work within the established working conditions of the position; work a flexible schedule, which may include evenings, weekends, holidays, and overtime.
- Perform other job functions as assigned.
- A resume and a cover letter detailing examples of your customer service and diverse administrative support is part of the selection process and will need to be provided for consideration.
- Two or more years of progressively responsible clerical experience or administrative program support work.
- Additional education and experience may substitute for the required experience to a maximum of one year.
Preferred Qualifications:
- High level of Microsoft Office Suite program knowledge and use of advanced features.
- Strong desire to deliver high quality administrative support and meet deadlines with a strong document development and review aptitude.
- Ability to support the division during high volume workload seasons and/or emergency/weather events with 24/7 coverage (mandatory Overtime, extended shifts, alternate work schedules, weekends, evenings, holidays).
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.
To be considered for this opportunity please:
- Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
- If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
- If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
- Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.
This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.
At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?
Salary : $30 - $37
