What are the responsibilities and job description for the IT Support Specialist position at Pink Ribbon Good?
IT Support Specialist
Full Time, In-Person Dayton, Ohio)
Position Focus :
Assists with the management of the company’s computer systems and provides tech support to coworkers.
Position Details : There aren’t many places like Pink Ribbon Good (PRG). Here you’ll put more good into the world and get paid for it! Our team has the exciting energy of a start-up doing big things, we’ve grown over 400% in the last five years, along with a true sense of community that stems from hopping in the trenches with one another so that we can walk alongside our clients on their cancer journeys. Being a PRGer isn’t for everyone. Being surrounded by cancer every day changes you. But we’d argue for the better. At PRG we are constantly reminded of just how precious every day is so we love big, appreciate the little things and show up for one another.
We’re looking for an IT Support Specialist to assist with the management of the company’s computer systems. The right person for this job will be able to install and configure hardware and software and provide IT help to PRGers. This position will support both in-office and remote coworkers and assist with the tech used at various fundraising events throughout the year.
Responsibilities :
- Continual maintenance and optimization of computer and software systems and company-owned devices
- Install and configure computer hardware operating systems and applications
- Provide support in a face-to-face capacity, over the phone or via remote desktop software
- Set up new user accounts and educate employees in best practices
- Monitor and develop all technical security aspects in the organization
- Develop and maintain a replacement and maintenance schedule for company-owned devices
- Assist with Google Workspace administration and best practices for organization
- Provide technology support for events, including wireless network access via Starlink
- Perform other duties as assigned.
Qualifications :
Work Environment :
This is a full time position with hours 9am to 4 : 30pm Monday through Friday, working out of our headquarters in Dayton, Ohio.
This position reports into the Vice President of Operations. Please send a cover letter and resume to Vicki Varvel at vvarvel@pinkribbongood.org. No phone calls please.
