What are the responsibilities and job description for the Banquet Staff position at Pinnacle Hospitality LLC?
Pinnacle Partnership is an independent, award-winning hospitality and development company headquartered in Spartanburg, SC. Our portfolio includes Class-A office, retail, residential, internationally recognized hotel brands, and distinctive restaurant concepts. Without exception, all of Pinnacle’s properties have been recognized with awards and honors in their respective brands and industries.
We create places of connection where people feel welcome through our gracious hospitality, entrepreneurial spirit, and rewarding growth. This distinct, hospitality-first approach powers lasting returns for our investors and our communities.
Job Responsibilities:
Event Setup and Breakdown:
- Arrange tables, chairs, linens, and other furniture according to event specifications.
- Set up audio-visual equipment, if required.
- Decorate banquet spaces with attention to detail, ensuring they meet the event's theme and standards.
- Clean and organize the room after events, resetting it for the next use.
- Other duties as assigned
Food and Beverage Service:
- Serve food and beverages promptly and courteously during events.
- Replenish buffet lines, beverage stations, or table settings as needed.
- Monitor and respond to guest requests throughout the event.
- Other duties as assigned
Guest Interaction:
- Provide excellent customer service by being attentive, approachable, and responsive to guest needs.
- Answer questions about the menu, event schedule, or hotel services.
Compliance and Safety:
- Follow all food safety and sanitation standards.
- Ensure compliance with hotel and event policies, including proper handling of equipment and alcohol service.
- Assist in monitoring the safety of guests and coworkers during events.
Team Collaboration:
- Work closely with other banquet team members, kitchen staff, and the event planner to ensure seamless execution of events.
