Promotions Sales Account Manager

Job Title: Promotions Account Manager (Full-Time) SALES

Job Category: Promotional Marketing

Company: Pinpoint

Company Info

Pinpoint is an award-winning full-service promotional marketing agency with an in-house Promo Sourcing Team and onsite signage production capabilities. Though products are important to our business, they come secondary to the amazing customer experience we strive to deliver each day to our clients. We’re collaborative and ask a lot of questions to dig deep, finding the perfect match of tailored branding services, creative designs, and custom promotional products to deliver results. We have recently moved to a larger office facility due to our steady growth and are looking to expand our Promotional Products and Procurement department. We’re a great fit for someone who is always eager to learn, has a passion for creativity, wants to control their own earning potential, and has experience helping brands grow with promotional products and campaigns.

Job Description Summary:

Are you passionate about the dynamic realm of Premiums, Specialty Advertising, and Promotional Marketing? Do you possess an innate knack for selecting the perfect merchandise tailored to client timelines, budgets, and themes? If you live and breathe swag, we want to meet you! We are dedicated to delivering exceptional promotional solutions to our clients. We specialize in curating a diverse range of merchandise, from sunglasses to custom race cars, T-shirts to engraved cafeteria trays, charcuterie cones to lip balm, and even custom clocks crafted from record albums. Our team thrives on creativity, innovation, and a relentless pursuit of excellence. Pinpoint is seeking an experienced, detail-oriented and motivated individual who can be an intricate part of our internal marketing department. The Promotions Account Manager will be responsible for acquiring new clients and working directly with our internal team of marketing professionals and clients to research, source, and order custom promotional products, print collateral and decorated apparel items to help our clients promote their brand. In addition, the individual will be responsible for monitoring the workflow of various projects, managing fulfillment, creating estimates, presentations, and PO’s, dealing directly with suppliers as well as developing custom promotional campaigns for clients.

So, what will you actually be doing?

• Collaborate with clients to understand their promotional needs and objectives.

• Tailor solutions to client needs, serving as the primary point of contact for effective communication.

• Understand the client’s business and industry to provide tailored solutions to meet budget, time, theme, and demographics.

• Coordinate and oversee end-to-end promotional projects, including sourcing, presentations, ordering, timely delivery, tracking, and invoicing. As business grows, sourcing & ordering support will be added.

• Ensure client satisfaction by resolving issues promptly and fostering internal communication.

• Act as a liaison between clients, vendors, partners, and the promotion team.

• Work closely with the Promo Team to proactively develop and execute impactful promotional campaigns and provide updates on products, services, and industry trends.

• Cultivate enduring customer relationships and surpass sales targets through strategic planning.

• Develop comprehensive account plans for client retention and growth and identify upselling opportunities.

• Collaborate with the sales team to expand the client base and analyze market trends.

• Utilize CRM tools to manage customer interactions, track sales forecasts, and report on account status.

• Keep management informed of account performance, challenges, and industry trends.

Skills and requirements needed to succeed:

• ** Minimum 5 years experience in Promo/ASI/PPAI

• Experience in the Premiums, Specialty Advertising, or Promotional Marketing industry as a Brand Specialist with the ability to efficiently source/purchase products through Sage & ASI software and thorough internet searches.

• Ability to negotiate and problem-solve with suppliers

• Working knowledge of decorating techniques, screen printing, print processes, substrates, and customization options

• Proficient in all Microsoft Office applications and related computer skills, PowerPoint proficiency a must.

• General computer literacy and ability to learn proprietary project management software and ordering platform.

• Exceptional interpersonal, phone etiquette and writing skills.

• Superb organizational skills, time management skills and attention to detail.

• Possesses self-management skills, a team-based demeanor, creative thinking, and problem-solving skills

• Ability to work under strict deadlines while independently balancing multiple projects at once

• Strong desire to provide the highest level of customer service to clients

• Resourceful, proactive team player

Who this job is not right for:

• Someone who does not play well with others.

• Someone who has a sense of entitlement.

• Someone who says one thing yet does something else.

• Someone who focuses more on their job title than the required task at hand.

• Someone who is always quick to think and say why something cannot be done.

We’re looking for someone special to help grow our brand. Tell us why you would make a great addition to our team.

Job Type: Full-time

Pay: $56,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Commission pay

Ability to Relocate:

• West Haven, CT 06516: Relocate before starting work (Required)

Work Location: In person

Salary : $56,000 - $60,000