Administrative Assistant

NATURE OF POSITION

The Administrative Assistant will perform clerical duties as assigned with accuracy and efficiency. This position is often the first point of contact for our company and must represent the business in a professional manner with a strong focus on providing excellent customer service.

SUPERVISION RECEIVED

General direction and oversight is provided by the County/Department Manager

- Employees of Pioneer Title are expected to model and foster our core values: Customer Focus – Excellence - Communication - Leadership - Integrity

· Answer, screen, and incoming calls ensuring excellent customer service

· Great visitors warmly, directing and announcing them appropriately

· Identify and assess customer needs to achieve satisfaction

· Manage the department filing and e-recording.

· Perform clerical duties such as filing, photocopying, collating, faxing, etc. and assist the staff as necessary

· Maintain inventory of office supplies and sundries; order as necessary

· Manage the cleanliness of the office during operating hours, making sure the coffee bar is stocked and wiped down, the front waiting room and conference room are organized and clean

· Make deliveries to the bank, post office, etc. when necessary

· Contribute to the team effort by accomplishing related results as needed

KNOWLEDGE, SKILLS AND ABILITIES

· Highly motivated self-starter with the ability to work within a team under minimal supervision

· Customer orientation and ability to adapt/respond to different types of personalities

· Excellent communication skills

· Demonstrated knowledge of administrative and clerical procedures

· Strong knowledge and ability in the use of a personal computer and software applications (e.g. Microsoft Word, Excel, PowerPoint, etc.)

· Excellent customer service skills and professional personal presentation

· Ability to effectively work under stressful conditions

· Ability to exercise initiative and sound judgement and to react with discretion under varying conditions

· Ability to establish and maintain effective and appropriate relationships

· Valid driver’s license with a clean driving record – ability to pass company background check

· Proven ability to operate a variety of office equipment including, personal computers, multi-line phones, copiers, printers, scanners, and calculators.

TOOLS AND EQUIPMENT USED

Operate a variety of office equipment including vehicles, personal computers, telephones, copiers, printers and general office equipment.

REQUIRED MINIMUM QUALIFICATIONS

A minimum 1 years of experience preferred

An offer of employment is contingent upon successful completion of a background check

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $15 - $16