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Collections Specialist

Piper Companies
Piper Companies Salary
San Antonio, TX Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 4/9/2025

Piper Companies is seeking a Collections Specialist to join a premier credit union based in San Antonio, TX . The Collections Specialist will monitor accounts payable statements to identify debts owed to their company. This position will be onsite!

Responsibilities of the Collections Specialist include :

  • Monitor the accounts receivable and identify overdue accounts.
  • Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
  • Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
  • Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
  • Resolve customer issues and complaints concerning billing.
  • Submit regular reports on the status of unpaid accounts and any repayment progress.

Qualifications for the Collections Specialist include :

  • Experience working in Consumer Banking
  • Strong knowledge of insurance and collateral-related processes and procedures.
  • Familiarity with Sales Force, Hogan, TMS, and other relevant platforms.
  • Excellent communication and problem-solving skills.
  • Compensation for the Collections Specialist includes :

  • Salary : $30 / hr - $35 / hr
  • Comprehensive Benefits : Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law, and Holidays
  • This job opens for applications on 12 / 17 / 24. Applications for this job will be accepted for at least 30 days from the posting date

    Keywords : #LI-MM1 #LI-ONSITE

    Insurance Administrator, Collateral Processing, Vendor Management, Title Management, Insurance Operations, Collateral Software, Sales Force, Hogan, TMS, Vehicle Titling, Process Improvement, Communication Skills, Problem-Solving, Insurance Administration, Operations Coordinator, Insurance Compliance

    Salary : $30 - $35

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