What are the responsibilities and job description for the Cashier/Customer Service position at Piri Piri Q?
Job Summary
We are seeking a dedicated and enthusiastic Sales Associate / Cashier to join our team. In this role, you will be the first point of contact for customers, providing exceptional service and ensuring a positive ordering experience. You will greet customers, offer samples of our core and seasonal menu items, take guest orders and handle payment transactions. You will also assist with menu inquiries and contribute to a friendly and efficient restaurant environment.
Duties
- Greet customers warmly and provide assistance as needed.
- Operate the Point of Sale (POS) system efficiently for transactions.
- Handle cash and credit transactions accurately while adhering to cash handling procedures.
- Manage the daily food samples to offer customers a better understanding of our menu items. Managing replenishment, monitoring temperature and freshness and utilizing samples to increase sales.
- Maintain a clean and organized checkout area.
- Supervise junior staff members when required, ensuring adherence to store policies.
- Communicate effectively with customers to educate them on our menu offerings, address their needs and resolve any issues.
- Ensure correct packaging is being used for every order (I.e. dine in plating vs. to-go containers)
- Maintain the cleanliness of the service counter and the in-store tables.
Skills
- Proficiency in basic math for accurate cash handling and transaction processing.
- Strong communication skills to interact positively with customers and team members.
- Experience with POS systems is preferred.
- Skills in upselling products to enhance customer experience are advantageous.
- Knowledge of fast-casual restaurant operations is beneficial, including product sampling and customer engagement techniques.
- Must speak English proficiently, bilingual in Portuguese or Spanish is a preferred.
- Experience with online delivery platforms such as DoorDash and GrubHub is ideal.
- Social Media Experience is a plus.
BONUS OFFERED FOR MEETING SALES TARGETS.
Join our team as a Sales Associate / Cashier where your contributions will help create an enjoyable ordering and dining experience for all customers!
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 8 hour shift
Ability to Commute:
- Hartford, CT 06106 (Required)
Ability to Relocate:
- Hartford, CT 06106: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17