Learning Management Administrator

At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role : At PitchBook we believe our people are what set us apart, and as a member of the People team your contributions will directly impact the success of our employees and the company. PitchBook is a values-driven company. Our team embodies these values in everything we do, and we take pride in setting a positive example for our colleagues at all levels. The People team fosters a culture of collaboration, and we hold ourselves to a high bar to consistently deliver an exceptional employee experience. We create a positive environment where employees are supported and empowered to do their best work. We push ourselves to continuously learn while leveraging diverse skillsets and perspectives to create employee-centric programs that are as impactful as they are fun. If you are driven to do great work and are committed to doing your job with passion, you have found the right team! The Learning Systems Administrator leads the planning and execution required to deliver high quality, accessible learning and development solutions to our employees globally, with a relentless focus on continual improvement, innovation, and user experience. This role serves as the administrator for our Learning Management System and as a site owner for the Learning & Development Center on our employee-facing intranet. Primary areas of focus are the day-to-day administration of the Learning Management System to manage learning assignments and to configure, test, upload, and maintain learning courses, programs, and curricula. The Learning Systems Administrator works closely with PitchBook Learning teammates to consult, recommend solutions, and develop and deliver on technology-enabled learning programs leveraging the Learning Management System and the Learning & Development Center. In addition, this role serves as the expert on reporting from the Learning Management System through managing evaluation instruments within the platform, building and running custom reports, and enabling others to access data through the platform. The Learning Systems Administrator also owns and maintains the relationship with our enterprise Learning Management System administrator, collaborating to ensure the effectiveness of Learning Management System administration for PitchBook employees. Primary Job Responsibilities : Own and lead the administration of the Cornerstone Learning Management System Manage the day-to-day operations and maintenance of the Learning Management System (LMS) by collaborating with instructional designers and program managers to maintain the LMS content quality, access to learning, and high-quality user experience Develop, build, and maintain all elements related to LMS functionality, including but not limited to content integrations and creation, curricula, LMS structure, program / course assignments, and reporting Provide end-user troubleshooting and issue resolution and monitor reoccurring issues, system / data or process gaps, and proactively identify improvements and enhancements Develop standardized LMS operational processes, procedures, guidelines, and documentation r