Executive Assistant and Operations Manager

Pivotal Partners is exclusively partnered to scale a Series B ($85 Million) Y Combinator & Lightspeed Ventures backed Fin-Tech company.

Their platform helps companies stay secure by constantly checking who has access to what and only allowing access when it's truly needed. This lowers the risk of data breaches and security issues from hacked or misused accounts. After just 18 months of being launched, they have grown to circa 10 Million and have hired founding leadership from AppDynamics, Docker & and Z-scaler.

In this dual role, you will be the right-hand person to a prominent leader, managing their schedule, communications, and key projects. You’ll also take ownership of operational processes, ensuring the smooth running of day-to-day business functions. This is a unique opportunity to work closely with an influential executive at the forefront of the SaaS industry.

Key Responsibilities:

• Executive Support: Manage scheduling, travel, inboxes, and high-level correspondence.
• Operations Management: Oversee key operational functions, including internal processes, vendor management, and reporting.
• Project Coordination: Drive strategic initiatives, ensuring deadlines and deliverables are met.
• Stakeholder Engagement: Act as a key liaison between the executive and internal/external stakeholders including board members and VCs.
• Problem-Solving: Anticipate challenges, streamline workflows, and implement solutions for greater efficiency.

What We’re Looking For:

• Proven experience as an EA, Chief of Staff, or Operations Manager in a high-growth, fast-paced environment.
• Must come from an early stage SaaS Vendor or VC.
• Exceptional organisational and communication skills – ability to manage competing priorities with confidence.
• Proactive and resourceful – able to work autonomously while handling sensitive information with discretion.
• Strong stakeholder management – comfortable interacting with senior leaders, investors, and clients.