Apartment Property Manager

Responsibilities

Tenant Relations:

• Serve as the primary point of contact for tenants regarding inquiries, complaints, and requests.
• Address tenant concerns promptly and ensure high levels of tenant satisfaction.
• Enforce lease agreements and community policies in a fair and consistent manner.
• Coordinate with tenants for move-ins, move-outs, and lease renewals.

Leasing and Marketing:

• Advertise available units through various channels to attract prospective tenants.
• Conduct property tours for potential renters and answer questions about the units and amenities.
• Process rental applications, conduct background checks, and coordinate lease signings.
• Implement effective marketing strategies to maintain high occupancy rates.
• Stay knowledgeable and regularly research local market conditions and competitors’ pricing and specials in the immediate area.

Maintenance and Property Management:

• Coordinate routine maintenance tasks and repairs to ensure the property is well-maintained.
• Oversee landscaping, cleaning, and other property upkeep activities.
• Respond promptly to maintenance emergencies and ensure appropriate resolution.
• Conduct regular inspections of the property to identify maintenance needs and safety concerns.
• Coordinate and communicate effectively with main office staff and maintenance personnel in efforts to resolve any maintenance concerns.

Financial Management:

• Collect rent payments and maintain accurate records of rental income and expenses.
• Assist in the preparation as needed by portfolio manager and manage budgets for operating expenses and capital improvements.
• Monitor and enforce rent collection policies and procedures.
• Work with vendors and contractors to obtain competitive bids for services and repairs, as needed.

Administrative Duties:

• Maintain organized files and records related to leasing, maintenance, and tenant communication.
• Prepare reports on property performance, occupancy rates, and financial metrics.
• Coordinate with property owners or upper management as needed.
• Stay informed about local landlord-tenant laws and regulations.
• Maintain current on all training as assigned, and being proactive in participating in additional training throughout the year as time allows.
• Ensure supplies are requested promptly.
• Always maintaining bathrooms and office cleanliness.
• Maintain professional communication with coworkers, residents, owners, and vendors via email, written, and verbally.
• Arrive at work on time and prepared to work.
• Clocking in to work consistently, remembering to clock in and out for breaks as needed.

Qualifications:

• Previous experience in property management, leasing, or a related field required.
• Lives in Corvallis, OR or willing to commute to Corvallis, OR. Maximum 30 minutes from site or 20 miles.
• Strong communication, customer service, and interpersonal skills.
• Knowledge of basic maintenance and repair techniques.
• Familiarity with property management software and MS Office applications. AppFolio Preferred
• Strong writing and grammar skills to produce well written correspondence and notices.
• Ability to multitask, prioritize workload, and work independently.
• High school diploma or equivalent required; additional education or certifications a plus.
• A valid driver’s license and reliable transportation is required.
• Knowledge and understanding of landlord tenant law and fair housing requirements.
• A consistent positive and professional attitude.

Physical Requirements:

• Ability to perform tasks that may require lifting, bending, and standing for extended periods of time.
• Ability to canvas the property and help maintain standards of safety and sanitation throughout the property.
• Must have reliable transportation for on-call duties and property inspections.
• Availability to work evenings, weekends, and holidays as needed.

Schedule:

• 8-hour shifts
• Monday to Friday typical work week schedule
• Weekends as needed

Compensation & Benefits:

• Competitive hourly wage
• Competitive benefits package includes medical insurance, dental insurance, group voluntary life insurance, and paid time off.
• Paid Holidays
• Mileage Reimbursement
• Phone Reimbursement

This job description is not an all-inclusive list of functions and tasks. Over the length of employment, these functions and tasks may change.