OMS Assurance Specialist

Job Type:

Regular

Plains All American (PAA) is an industry-leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil and natural gas liquids (NGLs). We own an extensive network of pipeline transportation, terminalling, storage and gathering assets in key crude oil and NGL producing basins and transportation corridors and at major market hubs in the United States and Canada. On average, PAA handles more than 6 million barrels per day of crude oil and NGL in its Transportation segment. The company is headquartered in Houston, Texas.

We are looking for highly-motivated individuals who enjoy working as part of a team in a dynamic and entrepreneurial work environment. Our Operations department is a talented group of professionals who are committed to conducting our business in a manner that ensures the safety and security of the public, our employees and contractors, our assets, and the environment. We want consistent and predictable operations done the right way, every time.

Job Purpose/Summary:

The Specialist, Operations Management System (OMS) Assurance plans, executes, and continuously improves the Plains’ OMS Assurance program, processes, and activities in the U.S. and Canada. The person in this role effectively collaborates across the OMS functions to sustain assurance methodologies and reinforce a continuous improvement culture. Assurance activities include but may not be limited to: recurring internal protection program audits, external management system audits, third-party management system audits, sub-element assessments, operational area assessments, and employee surveys. The individual in this role models Plains’ commitment to the sustainment and continuous improvement of our OMS, conformance with management system requirements, and maintains productive professional relationships with sub-element sponsors, sub-element owners, and field leadership.

The selected candidate will be eligible for company benefits including Medical, Dental, Vision, Paid Time Off (PTO), and Free Parking.

Job Responsibilities

OMS Assurance Program

• Maintains, implements, and continuously improves the OMS Assurance Program to mature program effectiveness
• Implements the rolling OMS Assurance Plan to plan, conduct, and document internal management system audits, assessments, and surveys
• Leads assessments including planning, coordination, execution, reporting, and follow-up
• Maintains and implements the plan to conduct periodic OMS assessments to evaluate effectiveness and maturity, including sub-element (corporate) assessments and operational area (field) assessments
• Benchmarks against others in the industry when the information is available
• Identifies gaps and feedback for sub-elements, and assists in the development of improvement actions
• Supports internal management system audits including planning, execution, reporting, and follow-up
• Maintains and implements the rolling audit plan to assure the minimum three-year cycle for asset integrity, health and safety, damage prevention, security, environmental protection, emergency management, and other OMS sub-elements for adequacy and effectiveness in meeting management system requirements
• Assures audit standard of care is applied and records are managed accordingly
• Incorporates relevant management system audit protocols from the United States and Canada
• Identifies audit findings for management system deficiencies, facilitates development of corrective actions, and tracks corrective action closure
• Supports external management system audits with regulators and third-party providers
• Coordinates information requests from auditor, to include establishing expectations and deadlines for responses from sub-element owners and providing documentation to the auditor
• Facilitates progress throughout the audit
• Receives draft audit report from external auditor, provides review and comment with relevant operational senior leaders and sub-element owners prior to providing comments back to auditor
• Receives final audit report and findings, communicates to senior leaders and sub-element owners, facilitates development of corrective actions, and tracks to closure
• Supports safety culture surveys to include planning, coordination, execution, reporting, and follow-up
• Implements the plan to conduct periodic OMS employee surveys to gather employee perceptions and opportunities for improvement based on Operations Leadership Team intent
• Conducts surveys and/or selects and contracts with subject matter experts to participate as needed
• Compiles survey reports for sub-element and organizational leadership to use in developing responsive actions for targeted improvement
• Compiles, analyzes, and reports OMS Assurance data for Operations Leadership Team, Operations Management Team, and Management Review to focus attention and action in determining and implementing continual improvement
  
  

Communication

• Works with all levels of management and operational personnel, to include prioritizing information needs and scheduling audit participants
• Works with Regulatory compliance and Internal Audit to align audit plans to resolve conflicts/overlap and minimize disruption to operations
• Resolves and/or escalates issues in a timely fashion
• Reviews OMS Assurance results with leadership at least annually, including adequacy and effectiveness in meeting management system requirements and achieving performance objectives
• Partners with Manager to make additional enhancements, assess updated regulations, and socialize with stakeholders
  
  

Manages Performance and Develops People

• Builds effective relationships with employees to increase influence, motivate employees, and create high performing teams
• Provides the team members with opportunities to build skills and behaviors through on-the-job assignments, training, and coaching
• Seeks to keep employees engaged by looking for opportunities where employees can use new skills and participate in challenging assignments
• Sets clear expectations, provides resources, gives direction, and helps employees focus on and prioritize their goals
• Conducts ongoing conversations, including coaching, feedback, and check-ins
• Conducts developmental conversations, creates a development plan, and provides developmental activities for employees to grow
  

Knowledge, Skills, and Experience Required:

• Bachelor’s Degree or 6 years relevant experience in lieu of degree
• Professional audit designation from a recognized auditing association with a minimum of two years of operational audit experience – lead auditor designation preferred
• Minimum of 6 years of experience, including a minimum of 5 years of crude oil and natural gas liquids experience, 2 years management system experience, and 2 years supervisory experience or equivalent activities
• Operations and/or field experience strongly preferred
• Experience with industry management system compliance standards/regulations and recommended practices
• Strong organizational and time management skills with the ability to prioritize and manage multiple tasks simultaneously
• Strong analytical skills with the ability to organize, analyze, and present information with attention to detail and accuracy
• Excellent communication (written, verbal, listening), facilitation, and presentation skills
• Demonstrated ability to develop collaborative working relationships at all levels
• High standard of personal integrity with ability to maintain highest level of confidentiality and exercise sound judgement in difficult situations.
• Experience with Microsoft Office Suite applications with a strong emphasis on Excel, Word, PowerPoint, and SharePoint
• Able to travel within the United States and Canada up to 15% of the time (passport required)
• Cleared criminal history (background) and satisfactory reference checks
• Compliance with the Company’s drug and alcohol policy including pre-employment D&A testing.
  
  

#Plains

Our employees drive our success. At PAA hard work is rewarded with competitive compensation and a top-tier benefits program designed to keep you safe, healthy and happy. We work hard to deliver the best results to our stakeholders and we also respect our employees need for personal and family time, which is reflected in our great benefits program.

Salary details estimated by job boards such as Indeed, Glassdoor, and LinkedIn do not represent Plains’ compensation structure. We thank all candidates for their interest; however, only those selected for an interview will be contacted.

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External Field