Office Lead

Job Description

Job Description: Office Lead

6 month contract – $30-$35 hourly

On-site – Chicago, IL

Work Hours: This role requires being in the office from 8 AM to 5 PM, Monday to Friday, with availability for special events outside of working hours.

Qualifications

Must Have:

• 1-3 years of administrative or office experience working with C-suite level relationships
• Previous experience working in a start-up environment
• High School Diploma or equivalent
  
  

Plus:

• Experience in a Tech startup environment.
• college coursework or equivalent experience in a related area
• Experience with gSuite
  
  

Role Overview: As the Office Lead, you will manage all aspects of the office and assist other US offices as needed. This role is a 6-month contractor position with the possibility of extension. You will be a dynamic, customer service-focused individual who works efficiently, pays attention to detail, and excels in all tasks related to Workplace and Facilities.

Key Responsibilities

• Greeter: Be the face of the company in the office, greeting guests and employees.
• Office Maintenance: Maintain office appearance, coordinate meeting setups, and anticipate office needs.
• New Hire Orientation: Welcome new hires, serve as the first point of contact, and lead orientation sessions when necessary.
• Badge Program Management: Manage and coordinate the office badge program (WeWork).
• Lunch Program Coordination: Oversee the lunch program, handling access and inquiries.
• Snack Program Management: Manage the onsite snack program and vendor relationships, auditing order slips and invoices.
• WeWork Liaison: Act as the liaison with the WeWork Community team for company related issues.
• Facilities Inquiries: Respond quickly and efficiently to all facilities inquiries and request tickets, ensuring timely and quality service delivery. Follow up with employees to ensure complete satisfaction.
• Team Collaboration: Work with the Manager to coordinate requests and escalate issues as needed.
• Mailing and Shipping: Manage inbound and outbound mailing and shipping as needed.
• Employee Experience Events: Be a point of contact for Employee Experience events, including coordination for other US sites as needed, and participate in Culture Club meetings.
• Administrative Duties: Perform other general administrative and project management duties as assigned.
• Office Seat Planning: Assist in office seat planning.