What are the responsibilities and job description for the Customer Service Project Manager position at Planet Technology?
Job Description
Planet Technology’s direct end-user client is looking for an IT Project Manager (Help Desk) to join them for a 3 month contract in the Des Plaines, IL area; this will be a hybrid position that requires 2-3 days onsite per week. The client is looking to transform their help desk/customer service platform and needs help managing the project.
Those authorized to work in the US are encouraged to apply because we are unable to transfer or sponsor H1b candidates now.
Qualifications
- 5 years of Project Management experience, with a background in Customer Service and IT
- Help desk technology experience, Zendesk highly preferred
- Experience managing Customer Service projects and initiatives
- Experience improving process, creating documentation, recommending changes
- Excellent verbal and written communication skills
Planet Technology Enterprise Company Description
Planet Technology Enterprise is an internationally recognized IT Consulting Services firm established in 2003 with a specialty in SAP, Cloud Solutions & Big Data. We understand the marketplace and pride ourselves on serving IT candidates as individuals, not commodities. We recognize a candidate’s personalized skills and can match them with both direct end clients and select consulting partners.
Additional Information
If you are interested, please respond to this ad with an updated resume and a summary of your skills. We look forward to hearing from you soon.
All your information will be kept confidential according to EEO guidelines.
