What are the responsibilities and job description for the Teller position at Planters Bank, Inc.?
Position Summary:
The primary responsibility of the Bank Teller is to warmly greet customers, deliver exceptional service, accurately process transactions, and always maintain professionalism and effective communication with both customers and colleagues.
Essential Duties and Responsibilities:
Note: The following duties are not exhaustive and may be subject to change.
- Adhere to established policies and procedures.
- Greet and assist customers in a courteous and efficient manner.
- Ensure confidentiality of customer and bank information.
- Proficiency in the use of a keyboard required.
- Accurately interpret and apply instructions, policies, and procedures.
- Utilize mathematical skills to handle transactions accurately (addition, subtraction, multiplication, etc.).
- Ensure exceptional attention to detail and accuracy in all job functions.
- Process deposits, withdrawals, loan payments, and related transactions, verifying necessary information.
- Follow Planters Bank policies regarding holds on accounts and fraud prevention.
- Operate office machinery (coin counters, currency counters, etc.) with precision.
- Maintain accurate cash drawer levels and safeguard cash at all times.
- Answer customer inquiries and use opportunities to cross-sell products and services.
- Process mail deposits, loan deposits, and night depository transactions.
- Assist with the scanning and processing of work-related documents.
- Issue cashier’s checks, credit card cash advances, and other bank products as required.
- Demonstrate product knowledge and refer customers to appropriate services.
- Maintain a secure and safe working environment for both customers and colleagues.
- Be flexible, serving as a backup CSR when needed.
- Participate in rotating Saturday shifts.
- Comply with all applicable federal and state banking laws, regulations, and rules.
- Always treat all colleagues and customers with respect and professionalism.
- Perform other related duties as assigned by management.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
Experience:
- Cash handling: 3 years (Required)
- Customer service: 3 years (Required)
- Banking: 1 year (Preferred)
Ability to Relocate:
- Clarksville, TN 37043: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $17
